Analyzing Process Execution Time for Evidence-Based Policy Making in Information Systems using Process Mining

Enterprises employ information systems to execute their day-to-day business operations. To enhance their competitive edge through efficient process management, organizations implement business policies. This paper aims to propose a method that combines two approaches: evidence-based policymaking and...

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Main Author: Mohsen Mohammadi
Format: Article
Language:fas
Published: Iranian Research Institute for Information and Technology 2024-01-01
Series:Iranian Journal of Information Processing & Management
Subjects:
Online Access:https://jipm.irandoc.ac.ir/article_711526_4298f025b170699007f3d413c17044a4.pdf
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author Mohsen Mohammadi
author_facet Mohsen Mohammadi
author_sort Mohsen Mohammadi
collection DOAJ
description Enterprises employ information systems to execute their day-to-day business operations. To enhance their competitive edge through efficient process management, organizations implement business policies. This paper aims to propose a method that combines two approaches: evidence-based policymaking and process mining, to facilitate process reengineering. Many evidence-based approaches based on process mining techniques have been conducted to evaluate process performance through measurements. However, these approaches mainly concentrate on individual process instances, whereas assessments of Business Process Redesign (BPR) primarily employ comprehensive performance measurements, such as overall process performance. This study suggests a method for analyzing process execution time, including Cycle time, Lead time, and Activity time, for evidence-based policymaking in information systems using process mining. Several Key Performance Indicators (KPIs) have been defined for the evidence-based management of business processes to pinpoint process bottlenecks. The results demonstrate that evidence from process mining can be utilized to validate the effectiveness of existing policies.
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spelling doaj.art-ebeb108e6fb74b45bb6b4d9a41d5de4a2024-03-10T12:18:01ZfasIranian Research Institute for Information and TechnologyIranian Journal of Information Processing & Management2251-82232251-82312024-01-0139ویژه نامه انگلیسی 2779610.22034/jipm.2024.711526711526Analyzing Process Execution Time for Evidence-Based Policy Making in Information Systems using Process MiningMohsen Mohammadi0Esfarayen University of Technology; Esfarayen, IranEnterprises employ information systems to execute their day-to-day business operations. To enhance their competitive edge through efficient process management, organizations implement business policies. This paper aims to propose a method that combines two approaches: evidence-based policymaking and process mining, to facilitate process reengineering. Many evidence-based approaches based on process mining techniques have been conducted to evaluate process performance through measurements. However, these approaches mainly concentrate on individual process instances, whereas assessments of Business Process Redesign (BPR) primarily employ comprehensive performance measurements, such as overall process performance. This study suggests a method for analyzing process execution time, including Cycle time, Lead time, and Activity time, for evidence-based policymaking in information systems using process mining. Several Key Performance Indicators (KPIs) have been defined for the evidence-based management of business processes to pinpoint process bottlenecks. The results demonstrate that evidence from process mining can be utilized to validate the effectiveness of existing policies.https://jipm.irandoc.ac.ir/article_711526_4298f025b170699007f3d413c17044a4.pdfevidence-based approachprocess miningprocess performancekey performance indicatorsexecution time
spellingShingle Mohsen Mohammadi
Analyzing Process Execution Time for Evidence-Based Policy Making in Information Systems using Process Mining
Iranian Journal of Information Processing & Management
evidence-based approach
process mining
process performance
key performance indicators
execution time
title Analyzing Process Execution Time for Evidence-Based Policy Making in Information Systems using Process Mining
title_full Analyzing Process Execution Time for Evidence-Based Policy Making in Information Systems using Process Mining
title_fullStr Analyzing Process Execution Time for Evidence-Based Policy Making in Information Systems using Process Mining
title_full_unstemmed Analyzing Process Execution Time for Evidence-Based Policy Making in Information Systems using Process Mining
title_short Analyzing Process Execution Time for Evidence-Based Policy Making in Information Systems using Process Mining
title_sort analyzing process execution time for evidence based policy making in information systems using process mining
topic evidence-based approach
process mining
process performance
key performance indicators
execution time
url https://jipm.irandoc.ac.ir/article_711526_4298f025b170699007f3d413c17044a4.pdf
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