ANALISIS MODEL KEPUASAAN CIVITAS AKADEMIKA TERHADAP PELAYANAN PERPUSTAKAAN DI FAKULTAS SAINS DAN TEKNOLOGI UNIVERSITAS JAMBI DENGAN METODE STRUCTURAL EQUATION MODELING (SEM)
Service quality comes from a comparison between customer expectations about the service they should receive with the service they actually get. An important service unit in state universities such as the University of Jambi is the library service. The library is a service unit that provides services...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universitas Bina Bangsa
2023-12-01
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| Series: | Jurnal Lebesgue |
| Subjects: | |
| Online Access: | https://lebesgue.lppmbinabangsa.id/index.php/home/article/view/434 |