ANALYSIS OF SOCIAL VALIDATION BEHAVIOUR ON TRAVEL ONLINE REVIEWS WEBSITES

Psychological word-of-mouth marketing substrate as well as online user-generated content presents the need for validation of opinions / actions of individuals as consumers . Satisfaction with a comment posted can be done by likes , a written positive answer or other forms , such as system the Gratit...

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Main Authors: Olimpia Ban, Versavia Ancusa
Format: Article
Language:deu
Published: University of Oradea 2016-07-01
Series:Annals of the University of Oradea: Economic Science
Subjects:
Online Access:http://anale.steconomiceuoradea.ro/volume/2016/n1/52.pdf
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author Olimpia Ban
Versavia Ancusa
author_facet Olimpia Ban
Versavia Ancusa
author_sort Olimpia Ban
collection DOAJ
description Psychological word-of-mouth marketing substrate as well as online user-generated content presents the need for validation of opinions / actions of individuals as consumers . Satisfaction with a comment posted can be done by likes , a written positive answer or other forms , such as system the Gratitude – Appreciation Points, which represents the social correction of that value. The research base was the travel comments website Am Fost Acolo/ I Was There (amfostacolo.ro), which is a Romanian site where you can gather and where you can post holiday impressions, you can watch pictures, you can see and compare deals and can make bookings. Our hypothesis formulated and confirmed are: on a large enough scale, spontaneous social aggregation selects the relevant informations for the group and social validation has a predictable behaviour in time.These results, in terms of generalization, have practical relevance for tourism managers.
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spelling doaj.art-ec0fa30bf2614647b0a4b483e2fbcd722022-12-21T22:35:19ZdeuUniversity of OradeaAnnals of the University of Oradea: Economic Science1222-569X1582-54502016-07-01251561571ANALYSIS OF SOCIAL VALIDATION BEHAVIOUR ON TRAVEL ONLINE REVIEWS WEBSITESOlimpia Ban0Versavia Ancusa1University of Oradea, University of OradeaPolitehnica University of Timisoara, Psychological word-of-mouth marketing substrate as well as online user-generated content presents the need for validation of opinions / actions of individuals as consumers . Satisfaction with a comment posted can be done by likes , a written positive answer or other forms , such as system the Gratitude – Appreciation Points, which represents the social correction of that value. The research base was the travel comments website Am Fost Acolo/ I Was There (amfostacolo.ro), which is a Romanian site where you can gather and where you can post holiday impressions, you can watch pictures, you can see and compare deals and can make bookings. Our hypothesis formulated and confirmed are: on a large enough scale, spontaneous social aggregation selects the relevant informations for the group and social validation has a predictable behaviour in time.These results, in terms of generalization, have practical relevance for tourism managers.http://anale.steconomiceuoradea.ro/volume/2016/n1/52.pdfe-world-of-mouth, accomodation, modeling online evaluation, website, amfostacolo.ro
spellingShingle Olimpia Ban
Versavia Ancusa
ANALYSIS OF SOCIAL VALIDATION BEHAVIOUR ON TRAVEL ONLINE REVIEWS WEBSITES
Annals of the University of Oradea: Economic Science
e-world-of-mouth, accomodation, modeling online evaluation, website, amfostacolo.ro
title ANALYSIS OF SOCIAL VALIDATION BEHAVIOUR ON TRAVEL ONLINE REVIEWS WEBSITES
title_full ANALYSIS OF SOCIAL VALIDATION BEHAVIOUR ON TRAVEL ONLINE REVIEWS WEBSITES
title_fullStr ANALYSIS OF SOCIAL VALIDATION BEHAVIOUR ON TRAVEL ONLINE REVIEWS WEBSITES
title_full_unstemmed ANALYSIS OF SOCIAL VALIDATION BEHAVIOUR ON TRAVEL ONLINE REVIEWS WEBSITES
title_short ANALYSIS OF SOCIAL VALIDATION BEHAVIOUR ON TRAVEL ONLINE REVIEWS WEBSITES
title_sort analysis of social validation behaviour on travel online reviews websites
topic e-world-of-mouth, accomodation, modeling online evaluation, website, amfostacolo.ro
url http://anale.steconomiceuoradea.ro/volume/2016/n1/52.pdf
work_keys_str_mv AT olimpiaban analysisofsocialvalidationbehaviourontravelonlinereviewswebsites
AT versaviaancusa analysisofsocialvalidationbehaviourontravelonlinereviewswebsites