Dispensing errors in Lebanese community pharmacies: incidence, types, underlying causes, and associated factors

Objectives: To assess the incidence, types, the causes of as well as the factors associated with dispensing errors in community pharmacies in Lebanon. Methods: An observational cross-sectional study was conducted in 286 pharmacies located all over Lebanon. Data were collected by senior pharmacy s...

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Main Authors: Lama Soubra, Samar Karout
Format: Article
Language:English
Published: Centro de Investigaciones y Publicaciones Farmaceuticas 2021-03-01
Series:Pharmacy Practice
Subjects:
Online Access:https://www.pharmacypractice.org/journal/index.php/pp/article/view/2170
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author Lama Soubra
Samar Karout
author_facet Lama Soubra
Samar Karout
author_sort Lama Soubra
collection DOAJ
description Objectives: To assess the incidence, types, the causes of as well as the factors associated with dispensing errors in community pharmacies in Lebanon. Methods: An observational cross-sectional study was conducted in 286 pharmacies located all over Lebanon. Data were collected by senior pharmacy students during their experiential learning placement. Collected data included information on the types of dispensing errors, the underlying causes of errors, handling approaches, and used strategies for dispensing error prevention. Data were analyzed using multiple logistic regression to determine factors that were associated with dispensing errors. Results: In the twelve thousand eight hundred sixty dispensed medications, there were 376 dispensing errors, yielding an error rate of 2.92%. Of these errors, 67.1% (252) corresponded to dispensing near-miss errors. The most common types of dispensing errors were giving incomplete/incorrect use instructions (40.9% (154)), followed by the omission of warning(s) (23.6% (89)). Work overloads/time pressures, illegible handwriting, distractions/interruptions, and similar drug naming/packaging were reported as the underlying causes in 55% (206), 23.13% (87), 15.15 % (57), and 7% (26) of the errors respectively. Besides, high prescription turnover volume, having one pharmacist working at a time, and extended working hours, were found to be independent factors that were significantly associated with dispensing errors occurrence (p<0.05). Conclusions: This study sheds light on the need to establish national strategies for preventing dispensing errors in community pharmacies to maintain drug therapy safety, considering identified underlying causes and associated factors.
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spelling doaj.art-ec200878c63b4d3b8c4286212d8c6b9d2022-12-21T19:59:14ZengCentro de Investigaciones y Publicaciones FarmaceuticasPharmacy Practice1885-642X1886-36552021-03-01191217010.18549/PharmPract.2021.1.2170Dispensing errors in Lebanese community pharmacies: incidence, types, underlying causes, and associated factorsLama Soubra https://orcid.org/0000-0002-1129-4513Samar Karout https://orcid.org/0000-0002-4750-6434Objectives: To assess the incidence, types, the causes of as well as the factors associated with dispensing errors in community pharmacies in Lebanon. Methods: An observational cross-sectional study was conducted in 286 pharmacies located all over Lebanon. Data were collected by senior pharmacy students during their experiential learning placement. Collected data included information on the types of dispensing errors, the underlying causes of errors, handling approaches, and used strategies for dispensing error prevention. Data were analyzed using multiple logistic regression to determine factors that were associated with dispensing errors. Results: In the twelve thousand eight hundred sixty dispensed medications, there were 376 dispensing errors, yielding an error rate of 2.92%. Of these errors, 67.1% (252) corresponded to dispensing near-miss errors. The most common types of dispensing errors were giving incomplete/incorrect use instructions (40.9% (154)), followed by the omission of warning(s) (23.6% (89)). Work overloads/time pressures, illegible handwriting, distractions/interruptions, and similar drug naming/packaging were reported as the underlying causes in 55% (206), 23.13% (87), 15.15 % (57), and 7% (26) of the errors respectively. Besides, high prescription turnover volume, having one pharmacist working at a time, and extended working hours, were found to be independent factors that were significantly associated with dispensing errors occurrence (p<0.05). Conclusions: This study sheds light on the need to establish national strategies for preventing dispensing errors in community pharmacies to maintain drug therapy safety, considering identified underlying causes and associated factors.https://www.pharmacypractice.org/journal/index.php/pp/article/view/2170medication errorsdrug prescriptionspharmaciespharmacistsprofessional practicequality assurance health caremultivariate analysiscross-sectional studieslebanon
spellingShingle Lama Soubra
Samar Karout
Dispensing errors in Lebanese community pharmacies: incidence, types, underlying causes, and associated factors
Pharmacy Practice
medication errors
drug prescriptions
pharmacies
pharmacists
professional practice
quality assurance health care
multivariate analysis
cross-sectional studies
lebanon
title Dispensing errors in Lebanese community pharmacies: incidence, types, underlying causes, and associated factors
title_full Dispensing errors in Lebanese community pharmacies: incidence, types, underlying causes, and associated factors
title_fullStr Dispensing errors in Lebanese community pharmacies: incidence, types, underlying causes, and associated factors
title_full_unstemmed Dispensing errors in Lebanese community pharmacies: incidence, types, underlying causes, and associated factors
title_short Dispensing errors in Lebanese community pharmacies: incidence, types, underlying causes, and associated factors
title_sort dispensing errors in lebanese community pharmacies incidence types underlying causes and associated factors
topic medication errors
drug prescriptions
pharmacies
pharmacists
professional practice
quality assurance health care
multivariate analysis
cross-sectional studies
lebanon
url https://www.pharmacypractice.org/journal/index.php/pp/article/view/2170
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AT samarkarout dispensingerrorsinlebanesecommunitypharmaciesincidencetypesunderlyingcausesandassociatedfactors