Demands of the emergency services and the work process in open-door services.

Demands of the emergency services and the work process in open-door services.

This study is aimed at identifying and analyzing users’ demands to emergency services of a Health Center, as well as examining the organization of work in that service, identifying how users’ access to, acceptance by and bond to the Health system takes place. It is a case study of qualitative approa...

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Bibliographic Details
Main Author:	Giselda Q. Marques
Format:	Article
Language:	English
Published:	Universidade Federal Fluminense, Escola de Enfermagem Aurora de Afonso Costa 2005-12-01
Series:	Online Brazilian Journal of Nursing
Subjects:	health services organization and administration quality in health care SUS (Unified Health System, Brazil) emergency medical services
Online Access:	http://www.objnursing.uff.br/index.php/nursing/article/view/38

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