| Summary: | Objective: The current study aimed to investigate the current status with optimal situation of educational and cultural services provided for families covered by the Imam Khomeini Relief Committee.
Methods: According to the purpose, this research is an applied study and in term of method is comparative descriptive research. The strategy used for the qualitative part of the foundation data theory (grounded theory) and classification of information collected from research experts.
Results: The results revealed that the model of excellence in the quality of educational-cultural services provided for families covered by the Imam Khomeini (RA) Relief Committee has the main categories of executive policies, executive solutions, management departments, supervisory and control activities, educational and cultural quality improvement, factors that was related to employees, equipment and educational environment and educational and cultural processes. Based on structural-interpretive modeling calculations, it has been determined that "Equipment and educational environment and staff-related factors" is considered as an independent variable that no variable in the model has an effect on.
Conclusions: The variables of factors related to employees are endogenous independent variables and the variables of “educational and cultural quality improvement” are dependent variables. Also, the "executive policies and strategies" play a mediating role.
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