O Processo Decisório Descrito pelo Indivíduo e Representado nos Sistemas de Apoio à Decisão
This study aimed to check if a Decision Support System (DSS) reproduces the process of human decision. Forthis, we used the fundamental elements of the Saaty’s (1991) Analytic Hierarchy Process (AHP), which allowsup to five categories of analysis. Accordingly, through a laboratory experiment enacted...
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Format: | Article |
Language: | English |
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Associação Nacional de Pós-Graduação e Pesquisa em Administração (ANPAD)
2012-05-01
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Series: | RAC: Revista de Administração Contemporânea |
Subjects: | |
Online Access: | http://www.anpad.org.br/periodicos/arq_pdf/a_1313.pdf |
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author | Eliete dos Reis Mauri Leodir Löbler |
author_facet | Eliete dos Reis Mauri Leodir Löbler |
author_sort | Eliete dos Reis |
collection | DOAJ |
description | This study aimed to check if a Decision Support System (DSS) reproduces the process of human decision. Forthis, we used the fundamental elements of the Saaty’s (1991) Analytic Hierarchy Process (AHP), which allowsup to five categories of analysis. Accordingly, through a laboratory experiment enacted the task of choosing anotebook in two different ways: with the aid of a DSS; and without the aid of the system, and only theindividual's mind to guide the decision while using a think aloud protocol. The results showed significantdifferences for four of the five categories of analysis. Through hypothesis testing, the only category that had nosignificant difference in both tasks was the order of choice criteria. Regarding the other categories, statisticalevidence did not support the idea that the processes are similar, even if the final decision was the same. For thisreason, this study’s hypothesis was not confirmed; it is not possible to say that a DSS reproduces the humandecision-making process. Regarding the conduct of the decision-maker concerning options for findinginformation, the process is similar in both tasks, since the decision-maker sought information according tocriteria. |
first_indexed | 2024-03-12T06:34:37Z |
format | Article |
id | doaj.art-ec61455b4b5e487ba51ded5857209946 |
institution | Directory Open Access Journal |
issn | 1415-6555 1982-7849 |
language | English |
last_indexed | 2024-03-12T06:34:37Z |
publishDate | 2012-05-01 |
publisher | Associação Nacional de Pós-Graduação e Pesquisa em Administração (ANPAD) |
record_format | Article |
series | RAC: Revista de Administração Contemporânea |
spelling | doaj.art-ec61455b4b5e487ba51ded58572099462023-09-03T01:27:19ZengAssociação Nacional de Pós-Graduação e Pesquisa em Administração (ANPAD)RAC: Revista de Administração Contemporânea1415-65551982-78492012-05-01163397417O Processo Decisório Descrito pelo Indivíduo e Representado nos Sistemas de Apoio à DecisãoEliete dos ReisMauri Leodir LöblerThis study aimed to check if a Decision Support System (DSS) reproduces the process of human decision. Forthis, we used the fundamental elements of the Saaty’s (1991) Analytic Hierarchy Process (AHP), which allowsup to five categories of analysis. Accordingly, through a laboratory experiment enacted the task of choosing anotebook in two different ways: with the aid of a DSS; and without the aid of the system, and only theindividual's mind to guide the decision while using a think aloud protocol. The results showed significantdifferences for four of the five categories of analysis. Through hypothesis testing, the only category that had nosignificant difference in both tasks was the order of choice criteria. Regarding the other categories, statisticalevidence did not support the idea that the processes are similar, even if the final decision was the same. For thisreason, this study’s hypothesis was not confirmed; it is not possible to say that a DSS reproduces the humandecision-making process. Regarding the conduct of the decision-maker concerning options for findinginformation, the process is similar in both tasks, since the decision-maker sought information according tocriteria.http://www.anpad.org.br/periodicos/arq_pdf/a_1313.pdfdecision makingmultiple-criteria methods for decision supportthink aloud methodology. |
spellingShingle | Eliete dos Reis Mauri Leodir Löbler O Processo Decisório Descrito pelo Indivíduo e Representado nos Sistemas de Apoio à Decisão RAC: Revista de Administração Contemporânea decision making multiple-criteria methods for decision support think aloud methodology. |
title | O Processo Decisório Descrito pelo Indivíduo e Representado nos Sistemas de Apoio à Decisão |
title_full | O Processo Decisório Descrito pelo Indivíduo e Representado nos Sistemas de Apoio à Decisão |
title_fullStr | O Processo Decisório Descrito pelo Indivíduo e Representado nos Sistemas de Apoio à Decisão |
title_full_unstemmed | O Processo Decisório Descrito pelo Indivíduo e Representado nos Sistemas de Apoio à Decisão |
title_short | O Processo Decisório Descrito pelo Indivíduo e Representado nos Sistemas de Apoio à Decisão |
title_sort | o processo decisorio descrito pelo individuo e representado nos sistemas de apoio a decisao |
topic | decision making multiple-criteria methods for decision support think aloud methodology. |
url | http://www.anpad.org.br/periodicos/arq_pdf/a_1313.pdf |
work_keys_str_mv | AT elietedosreis oprocessodecisoriodescritopeloindividuoerepresentadonossistemasdeapoioadecisao AT maurileodirlobler oprocessodecisoriodescritopeloindividuoerepresentadonossistemasdeapoioadecisao |