Can Employee Turnover Intention Be Minimized through Job Satisfaction, Organizational Citizenship Behavior and Organizational Commitment?

The greater the rate of employee turnover, the more harm it causes the company. Furthermore, there is a direct correlation between worker turnover and the intention to leave. Since the purpose of this research was to investigate employee turnover, the urgency of the issue is the main area of focus b...

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Main Authors: Noermijati Noermijati, Ema Zahra Firdaus, Sulastri Sulastri, Daniyatul Farhiya
Format: Article
Language:English
Published: University of Brawijaya 2024-03-01
Series:Jurnal Aplikasi Manajemen
Subjects:
Online Access:https://jurnaljam.ub.ac.id/index.php/jam/article/view/7703
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author Noermijati Noermijati
Ema Zahra Firdaus
Sulastri Sulastri
Daniyatul Farhiya
author_facet Noermijati Noermijati
Ema Zahra Firdaus
Sulastri Sulastri
Daniyatul Farhiya
author_sort Noermijati Noermijati
collection DOAJ
description The greater the rate of employee turnover, the more harm it causes the company. Furthermore, there is a direct correlation between worker turnover and the intention to leave. Since the purpose of this research was to investigate employee turnover, the urgency of the issue is the main area of focus because it will obstruct the accomplishment of organizational objective. The purpose of this study is to examine the mediating role of organizational commitment and organizational citizenship behavior on the effect of job satisfaction on turnover intention. The research falls within the explanatory research category and included validation. This study utilised a survey to collect data from a significant portion of the workforce, consisting of 254 employees. The study used a saturated sample of 254 employees. The statistical method known as partial least squares, or PLS, along with the WarpPLS software were used for data analysis. The participants in this study were workers at an Indonesian manufacturer of medical devices. The research findings of this study provide an empirical contribution indicating that organisational commitment and organisational citizenship behaviour are critical components that need to be addressed in the company's efforts to lower the degree of intention to leave. Incorporating employees into decision-making processes can also help to maintain job satisfaction, as evidenced by the fact that such activities lower the intention of employee turnover. Companies should also focus on other factors that contribute to employee job satisfaction, such as clear career paths, appropriate rewards, work support facilities, and one example of good organisational citizenship on the part of employees not taking extra time off.
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spelling doaj.art-ec6b53e8600b44f28461966ee013a73c2024-04-19T06:14:13ZengUniversity of BrawijayaJurnal Aplikasi Manajemen1693-52412302-63322024-03-0122123725210.21776/ub.jam.2024.022.01.181547Can Employee Turnover Intention Be Minimized through Job Satisfaction, Organizational Citizenship Behavior and Organizational Commitment?Noermijati Noermijati0Ema Zahra Firdaus1Sulastri Sulastri2Daniyatul Farhiya3Faculty of Economics and Business, Universitas BrawijayaFaculty of Economics and Business, Universitas BrawijayaFaculty of Economics and Business, Universitas BrawijayaFaculty of Economics and Business, Universitas BrawijayaThe greater the rate of employee turnover, the more harm it causes the company. Furthermore, there is a direct correlation between worker turnover and the intention to leave. Since the purpose of this research was to investigate employee turnover, the urgency of the issue is the main area of focus because it will obstruct the accomplishment of organizational objective. The purpose of this study is to examine the mediating role of organizational commitment and organizational citizenship behavior on the effect of job satisfaction on turnover intention. The research falls within the explanatory research category and included validation. This study utilised a survey to collect data from a significant portion of the workforce, consisting of 254 employees. The study used a saturated sample of 254 employees. The statistical method known as partial least squares, or PLS, along with the WarpPLS software were used for data analysis. The participants in this study were workers at an Indonesian manufacturer of medical devices. The research findings of this study provide an empirical contribution indicating that organisational commitment and organisational citizenship behaviour are critical components that need to be addressed in the company's efforts to lower the degree of intention to leave. Incorporating employees into decision-making processes can also help to maintain job satisfaction, as evidenced by the fact that such activities lower the intention of employee turnover. Companies should also focus on other factors that contribute to employee job satisfaction, such as clear career paths, appropriate rewards, work support facilities, and one example of good organisational citizenship on the part of employees not taking extra time off.https://jurnaljam.ub.ac.id/index.php/jam/article/view/7703organizational commitmentorganizational citizenship behaviorjob satisfactionturnover intentionspiritual intelligence
spellingShingle Noermijati Noermijati
Ema Zahra Firdaus
Sulastri Sulastri
Daniyatul Farhiya
Can Employee Turnover Intention Be Minimized through Job Satisfaction, Organizational Citizenship Behavior and Organizational Commitment?
Jurnal Aplikasi Manajemen
organizational commitment
organizational citizenship behavior
job satisfaction
turnover intention
spiritual intelligence
title Can Employee Turnover Intention Be Minimized through Job Satisfaction, Organizational Citizenship Behavior and Organizational Commitment?
title_full Can Employee Turnover Intention Be Minimized through Job Satisfaction, Organizational Citizenship Behavior and Organizational Commitment?
title_fullStr Can Employee Turnover Intention Be Minimized through Job Satisfaction, Organizational Citizenship Behavior and Organizational Commitment?
title_full_unstemmed Can Employee Turnover Intention Be Minimized through Job Satisfaction, Organizational Citizenship Behavior and Organizational Commitment?
title_short Can Employee Turnover Intention Be Minimized through Job Satisfaction, Organizational Citizenship Behavior and Organizational Commitment?
title_sort can employee turnover intention be minimized through job satisfaction organizational citizenship behavior and organizational commitment
topic organizational commitment
organizational citizenship behavior
job satisfaction
turnover intention
spiritual intelligence
url https://jurnaljam.ub.ac.id/index.php/jam/article/view/7703
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