To the Question of the Application of Generational Approach in the Management of Marketing Activities of Enterprises

The purpose of the study is to develop recommendations on the use of marketing tools for economically active generational groups taking into account their values, the specifics of their consumer behavior and determining the most effective marketing tools. The methodological basis of the study was th...

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Bibliographic Details
Main Authors: O. A. Mironova, G. I. Chekmareva
Format: Article
Language:Russian
Published: Government of the Russian Federation, Financial University 2020-01-01
Series:Управленческие науки
Subjects:
Online Access:https://managementscience.fa.ru/jour/article/view/236
Description
Summary:The purpose of the study is to develop recommendations on the use of marketing tools for economically active generational groups taking into account their values, the specifics of their consumer behavior and determining the most effective marketing tools. The methodological basis of the study was the theoretical foundations of the theory of generations of N. Howe and W. Strauss, adapted to the Russian specifics of marketing. As a study result, it was found that in the practical marketing activities of companies for representatives of the baby boomer generation it is advisable to use the tools of traditional offline marketing; for generation X —  a combination of both online and offline marketing tools; generations Y and Z should be focused on a wide range Internet (online) marketing tools with an emphasis on impression marketing. The results of the study can be used by Russian companies in developing effective strategies for promoting goods and services.
ISSN:2304-022X
2618-9941