Why do politicians use Facebook and Twitter the way they do? The influence of perceived audience expectations

Politicians’ social media use affects their relationship with citizens. For example, politicians are better evaluated when they communicate interactively. However, they mostly use social media to broadcast information to their audience. This study asks why politicians use Facebook and Twitter the wa...

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Main Author: Ole Kelm
Format: Article
Language:deu
Published: Nomos Verlagsgesellschaft mbH & Co. KG 2020-03-01
Series:Studies in Communication, Media
Online Access:https://www.nomos-elibrary.de/10.5771/2192-4007-2020-1-8
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author Ole Kelm
author_facet Ole Kelm
author_sort Ole Kelm
collection DOAJ
description Politicians’ social media use affects their relationship with citizens. For example, politicians are better evaluated when they communicate interactively. However, they mostly use social media to broadcast information to their audience. This study asks why politicians use Facebook and Twitter the way they do. The study contends that politicians want to satisfy their audiences’ expectations, to get favorable reactions and increase their visibility, and that politicians from different parties have different audiences who have different expectations for how politicians should communicate. Data from two surveys conducted among national (n = 118) and local (n = 859) German politicians show that politicians’ Facebook and Twitter communication is strongly oriented to their perceptions of their audiences’ expectations. The party size did not influence politicians’ Twitter communication, but their Facebook communication: Compared to politicians from major parties, politicians from minor parties communicate in more interactive ways via Facebook. In addition, politicians from minor parties perceive more strongly than their colleagues from major parties that their audience expects them to criticize other politicians or journalists.
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spelling doaj.art-eccf6bc4a95240c28968833691f987472022-12-21T23:52:43ZdeuNomos Verlagsgesellschaft mbH & Co. KGStudies in Communication, Media2192-40072020-03-019183410.5771/2192-4007-2020-1-810577121924007202018Why do politicians use Facebook and Twitter the way they do? The influence of perceived audience expectationsOle KelmPoliticians’ social media use affects their relationship with citizens. For example, politicians are better evaluated when they communicate interactively. However, they mostly use social media to broadcast information to their audience. This study asks why politicians use Facebook and Twitter the way they do. The study contends that politicians want to satisfy their audiences’ expectations, to get favorable reactions and increase their visibility, and that politicians from different parties have different audiences who have different expectations for how politicians should communicate. Data from two surveys conducted among national (n = 118) and local (n = 859) German politicians show that politicians’ Facebook and Twitter communication is strongly oriented to their perceptions of their audiences’ expectations. The party size did not influence politicians’ Twitter communication, but their Facebook communication: Compared to politicians from major parties, politicians from minor parties communicate in more interactive ways via Facebook. In addition, politicians from minor parties perceive more strongly than their colleagues from major parties that their audience expects them to criticize other politicians or journalists.https://www.nomos-elibrary.de/10.5771/2192-4007-2020-1-8
spellingShingle Ole Kelm
Why do politicians use Facebook and Twitter the way they do? The influence of perceived audience expectations
Studies in Communication, Media
title Why do politicians use Facebook and Twitter the way they do? The influence of perceived audience expectations
title_full Why do politicians use Facebook and Twitter the way they do? The influence of perceived audience expectations
title_fullStr Why do politicians use Facebook and Twitter the way they do? The influence of perceived audience expectations
title_full_unstemmed Why do politicians use Facebook and Twitter the way they do? The influence of perceived audience expectations
title_short Why do politicians use Facebook and Twitter the way they do? The influence of perceived audience expectations
title_sort why do politicians use facebook and twitter the way they do the influence of perceived audience expectations
url https://www.nomos-elibrary.de/10.5771/2192-4007-2020-1-8
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