The ‘Dinner Date’ concept: Reconciliating the dating and hospitality industries
Purpose: This research note argues that investigating the intersections between hospitality and speed dating events can yield practical implications for both industries. Hospitality professionals can gain valuable insights into how to enhance customer experiences by understanding the unique needs an...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
International Hellenic University
2023-12-01
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| Series: | Journal of Tourism, Heritage & Services Marketing |
| Subjects: | |
| Online Access: | https://www.jthsm.gr/vol9iss2/9-2-7.pdf |
| _version_ | 1827377033424928768 |
|---|---|
| author | Hugues Séraphin Omar Abou Hamdan |
| author_facet | Hugues Séraphin Omar Abou Hamdan |
| author_sort | Hugues Séraphin |
| collection | DOAJ |
| description | Purpose: This research note argues that investigating the intersections between hospitality and speed dating events can yield practical implications for both industries. Hospitality professionals can gain valuable insights into how to enhance customer experiences by understanding the unique needs and expectations of individuals participating in dating events. Conversely, dating event organizers can draw upon the principles of hospitality to create more engaging and enjoyable experiences for their attendees, ultimately contributing to the success and longevity of such events.
Methods: Adopting the User-Centred Design (UCD), which is structured around seven distinct phases including understand, observe, engage, define, ideate, prototype and test, and implement.
Results: This study suggests a blueprint for the new concept of speed dating event. It proposes a methodology to develop a research agenda to generate strategies for implementing the “dinner date” concept.
Implications: Developing aligning goals between hospitality and dating industries creates a valuable experience for their target audience, where food is presented as a soft management tool facilitating this relationship. |
| first_indexed | 2024-03-08T12:32:52Z |
| format | Article |
| id | doaj.art-ed060365d2ef4400943a637489f18f17 |
| institution | Directory Open Access Journal |
| issn | 2529-1947 |
| language | English |
| last_indexed | 2024-03-08T12:32:52Z |
| publishDate | 2023-12-01 |
| publisher | International Hellenic University |
| record_format | Article |
| series | Journal of Tourism, Heritage & Services Marketing |
| spelling | doaj.art-ed060365d2ef4400943a637489f18f172024-01-21T15:37:01ZengInternational Hellenic UniversityJournal of Tourism, Heritage & Services Marketing2529-19472023-12-0192737710.5281/zenodo.10539757The ‘Dinner Date’ concept: Reconciliating the dating and hospitality industriesHugues Séraphin0https://orcid.org/0000-0002-2092-728XOmar Abou Hamdan1https://orcid.org/0000-0001-7569-8405Oxford Brookes Business SchoolOxford Brookes Business SchoolPurpose: This research note argues that investigating the intersections between hospitality and speed dating events can yield practical implications for both industries. Hospitality professionals can gain valuable insights into how to enhance customer experiences by understanding the unique needs and expectations of individuals participating in dating events. Conversely, dating event organizers can draw upon the principles of hospitality to create more engaging and enjoyable experiences for their attendees, ultimately contributing to the success and longevity of such events. Methods: Adopting the User-Centred Design (UCD), which is structured around seven distinct phases including understand, observe, engage, define, ideate, prototype and test, and implement. Results: This study suggests a blueprint for the new concept of speed dating event. It proposes a methodology to develop a research agenda to generate strategies for implementing the “dinner date” concept. Implications: Developing aligning goals between hospitality and dating industries creates a valuable experience for their target audience, where food is presented as a soft management tool facilitating this relationship.https://www.jthsm.gr/vol9iss2/9-2-7.pdffood and beverageucd frameworkconvivialitycustomer experienceresearch agendasoft management tool |
| spellingShingle | Hugues Séraphin Omar Abou Hamdan The ‘Dinner Date’ concept: Reconciliating the dating and hospitality industries Journal of Tourism, Heritage & Services Marketing food and beverage ucd framework conviviality customer experience research agenda soft management tool |
| title | The ‘Dinner Date’ concept: Reconciliating the dating and hospitality industries |
| title_full | The ‘Dinner Date’ concept: Reconciliating the dating and hospitality industries |
| title_fullStr | The ‘Dinner Date’ concept: Reconciliating the dating and hospitality industries |
| title_full_unstemmed | The ‘Dinner Date’ concept: Reconciliating the dating and hospitality industries |
| title_short | The ‘Dinner Date’ concept: Reconciliating the dating and hospitality industries |
| title_sort | dinner date concept reconciliating the dating and hospitality industries |
| topic | food and beverage ucd framework conviviality customer experience research agenda soft management tool |
| url | https://www.jthsm.gr/vol9iss2/9-2-7.pdf |
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