Kualitas dan Kepuasan Pengguna Terhadap Sistem Informasi Akademik Berbasis Web

The purpose of this study is to evaluate the quality of web-based academic information system in FEB Unud and its impacts to users’ satisfaction. The users of this system are students, lectures, and academic staffs of FEB Unud. This study surveys the perception of students, lectures, and staffs and...

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Main Authors: Eka Damayanthi, Lely Merkusiwati, Agung Suaryana
Format: Article
Language:English
Published: Universitas Udayana 2017-03-01
Series:Jurnal Ilmiah Akuntansi dan Bisnis
Subjects:
Online Access:https://ojs.unud.ac.id/index.php/jiab/article/view/24938
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author Eka Damayanthi
Lely Merkusiwati
Agung Suaryana
author_facet Eka Damayanthi
Lely Merkusiwati
Agung Suaryana
author_sort Eka Damayanthi
collection DOAJ
description The purpose of this study is to evaluate the quality of web-based academic information system in FEB Unud and its impacts to users’ satisfaction. The users of this system are students, lectures, and academic staffs of FEB Unud. This study surveys the perception of students, lectures, and staffs and their satisfaction on the quality of the Academic Information System. The quality system includes three elements, namely the information quality, the system quality, and the service quality. The quality of this web-based academic information system is expected to affect the satisfaction of the users. For FEB Unud, the result of this study is expected to give the feedback for the faculty leaders in order to take further corrective measures. For other educational institutions, the study is expected to be a model of academic information system development.
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spelling doaj.art-ed47596c963c4b2495eb43f3c837ea992022-12-22T02:44:05ZengUniversitas UdayanaJurnal Ilmiah Akuntansi dan Bisnis2302-514X2303-10182017-03-01849010.24843/JIAB.2016.v11.i02.p0324938Kualitas dan Kepuasan Pengguna Terhadap Sistem Informasi Akademik Berbasis WebEka Damayanthi0Lely Merkusiwati1Agung Suaryana2Udayana UnversityUdayana UnversityUdayana UnversityThe purpose of this study is to evaluate the quality of web-based academic information system in FEB Unud and its impacts to users’ satisfaction. The users of this system are students, lectures, and academic staffs of FEB Unud. This study surveys the perception of students, lectures, and staffs and their satisfaction on the quality of the Academic Information System. The quality system includes three elements, namely the information quality, the system quality, and the service quality. The quality of this web-based academic information system is expected to affect the satisfaction of the users. For FEB Unud, the result of this study is expected to give the feedback for the faculty leaders in order to take further corrective measures. For other educational institutions, the study is expected to be a model of academic information system development.https://ojs.unud.ac.id/index.php/jiab/article/view/24938system information quality, user satisfaction, academic information systems, information quality, system quality, service quality
spellingShingle Eka Damayanthi
Lely Merkusiwati
Agung Suaryana
Kualitas dan Kepuasan Pengguna Terhadap Sistem Informasi Akademik Berbasis Web
Jurnal Ilmiah Akuntansi dan Bisnis
system information quality, user satisfaction, academic information systems, information quality, system quality, service quality
title Kualitas dan Kepuasan Pengguna Terhadap Sistem Informasi Akademik Berbasis Web
title_full Kualitas dan Kepuasan Pengguna Terhadap Sistem Informasi Akademik Berbasis Web
title_fullStr Kualitas dan Kepuasan Pengguna Terhadap Sistem Informasi Akademik Berbasis Web
title_full_unstemmed Kualitas dan Kepuasan Pengguna Terhadap Sistem Informasi Akademik Berbasis Web
title_short Kualitas dan Kepuasan Pengguna Terhadap Sistem Informasi Akademik Berbasis Web
title_sort kualitas dan kepuasan pengguna terhadap sistem informasi akademik berbasis web
topic system information quality, user satisfaction, academic information systems, information quality, system quality, service quality
url https://ojs.unud.ac.id/index.php/jiab/article/view/24938
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AT lelymerkusiwati kualitasdankepuasanpenggunaterhadapsisteminformasiakademikberbasisweb
AT agungsuaryana kualitasdankepuasanpenggunaterhadapsisteminformasiakademikberbasisweb