The Role of Stakeholder Relationship Management Crisis Management Processes within the Hotel Industry in a Tourism Context
Rates of worldwide environmental, social, technological and other crises are perceived to be constantly increasing - if nothing else due to almost instant broadcasting by media and internet. The Tourism Industry is especially vulnerable to such crises as numerous Stakeholder Groups on the one hand a...
Main Author: | Nicola ZECH |
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Format: | Article |
Language: | English |
Published: |
Sprint Investify
2015-04-01
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Series: | Expert Journal of Business and Management |
Subjects: | |
Online Access: | http://business.expertjournals.com/wp-content/uploads/EJBM_304_zech27-37.pdf |
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