Discrepancy between perceptions and acceptance of clinical decision support Systems: implementation of artificial intelligence for vancomycin dosing

Abstract Background Artificial intelligence (AI) tools are more effective if accepted by clinicians. We developed an AI-based clinical decision support system (CDSS) to facilitate vancomycin dosing. This qualitative study assesses clinicians' perceptions regarding CDSS implementation. Methods T...

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Main Authors: Xinyan Liu, Erin F. Barreto, Yue Dong, Chang Liu, Xiaolan Gao, Mohammad Samie Tootooni, Xuan Song, Kianoush B. Kashani
Format: Article
Language:English
Published: BMC 2023-08-01
Series:BMC Medical Informatics and Decision Making
Subjects:
Online Access:https://doi.org/10.1186/s12911-023-02254-9
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author Xinyan Liu
Erin F. Barreto
Yue Dong
Chang Liu
Xiaolan Gao
Mohammad Samie Tootooni
Xuan Song
Kianoush B. Kashani
author_facet Xinyan Liu
Erin F. Barreto
Yue Dong
Chang Liu
Xiaolan Gao
Mohammad Samie Tootooni
Xuan Song
Kianoush B. Kashani
author_sort Xinyan Liu
collection DOAJ
description Abstract Background Artificial intelligence (AI) tools are more effective if accepted by clinicians. We developed an AI-based clinical decision support system (CDSS) to facilitate vancomycin dosing. This qualitative study assesses clinicians' perceptions regarding CDSS implementation. Methods Thirteen semi-structured interviews were conducted with critical care pharmacists, at Mayo Clinic (Rochester, MN), from March through April 2020. Eight clinical cases were discussed with each pharmacist (N = 104). Following initial responses, we revealed the CDSS recommendations to assess participants' reactions and feedback. Interviews were audio-recorded, transcribed, and summarized. Results The participants reported considerable time and effort invested daily in individualizing vancomycin therapy for hospitalized patients. Most pharmacists agreed that such a CDSS could favorably affect (N = 8, 62%) or enhance (9, 69%) their ability to make vancomycin dosing decisions. In case-based evaluations, pharmacists' empiric doses differed from the CDSS recommendation in most cases (88/104, 85%). Following revealing the CDSS recommendations, we noted 78% (69/88) discrepant doses. In discrepant cases, pharmacists indicated they would not alter their recommendations. The reasons for declining the CDSS recommendation were general distrust of CDSS, lack of dynamic evaluation and in-depth analysis, inability to integrate all clinical data, and lack of a risk index. Conclusion While pharmacists acknowledged enthusiasm about the advantages of AI-based models to improve drug dosing, they were reluctant to integrate the tool into clinical practice. Additional research is necessary to determine the optimal approach to implementing CDSS at the point of care acceptable to clinicians and effective at improving patient outcomes.
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spelling doaj.art-ed66a0633f1143ee91915d0803eb35dd2023-11-20T09:38:19ZengBMCBMC Medical Informatics and Decision Making1472-69472023-08-012311910.1186/s12911-023-02254-9Discrepancy between perceptions and acceptance of clinical decision support Systems: implementation of artificial intelligence for vancomycin dosingXinyan Liu0Erin F. Barreto1Yue Dong2Chang Liu3Xiaolan Gao4Mohammad Samie Tootooni5Xuan Song6Kianoush B. Kashani7Division of Pulmonary and Critical Care Medicine, Department of Medicine, Mayo ClinicDepartment of Pharmacy, Mayo ClinicDepartment of Anesthesiology and Perioperative Medicine, Mayo ClinicDivision of Pulmonary and Critical Care Medicine, Department of Medicine, Mayo ClinicDivision of Pulmonary and Critical Care Medicine, Department of Medicine, Mayo ClinicHealth Informatics and Data Science. Health Sciences Campus, Loyola UniversityICU, Shandong Provincial Hospital Affiliated to Shandong First Medical UniversityDivision of Pulmonary and Critical Care Medicine, Department of Medicine, Mayo ClinicAbstract Background Artificial intelligence (AI) tools are more effective if accepted by clinicians. We developed an AI-based clinical decision support system (CDSS) to facilitate vancomycin dosing. This qualitative study assesses clinicians' perceptions regarding CDSS implementation. Methods Thirteen semi-structured interviews were conducted with critical care pharmacists, at Mayo Clinic (Rochester, MN), from March through April 2020. Eight clinical cases were discussed with each pharmacist (N = 104). Following initial responses, we revealed the CDSS recommendations to assess participants' reactions and feedback. Interviews were audio-recorded, transcribed, and summarized. Results The participants reported considerable time and effort invested daily in individualizing vancomycin therapy for hospitalized patients. Most pharmacists agreed that such a CDSS could favorably affect (N = 8, 62%) or enhance (9, 69%) their ability to make vancomycin dosing decisions. In case-based evaluations, pharmacists' empiric doses differed from the CDSS recommendation in most cases (88/104, 85%). Following revealing the CDSS recommendations, we noted 78% (69/88) discrepant doses. In discrepant cases, pharmacists indicated they would not alter their recommendations. The reasons for declining the CDSS recommendation were general distrust of CDSS, lack of dynamic evaluation and in-depth analysis, inability to integrate all clinical data, and lack of a risk index. Conclusion While pharmacists acknowledged enthusiasm about the advantages of AI-based models to improve drug dosing, they were reluctant to integrate the tool into clinical practice. Additional research is necessary to determine the optimal approach to implementing CDSS at the point of care acceptable to clinicians and effective at improving patient outcomes.https://doi.org/10.1186/s12911-023-02254-9Artificial intelligenceQualitative studyImplementation scienceAcute kidney injuryDrug dosing
spellingShingle Xinyan Liu
Erin F. Barreto
Yue Dong
Chang Liu
Xiaolan Gao
Mohammad Samie Tootooni
Xuan Song
Kianoush B. Kashani
Discrepancy between perceptions and acceptance of clinical decision support Systems: implementation of artificial intelligence for vancomycin dosing
BMC Medical Informatics and Decision Making
Artificial intelligence
Qualitative study
Implementation science
Acute kidney injury
Drug dosing
title Discrepancy between perceptions and acceptance of clinical decision support Systems: implementation of artificial intelligence for vancomycin dosing
title_full Discrepancy between perceptions and acceptance of clinical decision support Systems: implementation of artificial intelligence for vancomycin dosing
title_fullStr Discrepancy between perceptions and acceptance of clinical decision support Systems: implementation of artificial intelligence for vancomycin dosing
title_full_unstemmed Discrepancy between perceptions and acceptance of clinical decision support Systems: implementation of artificial intelligence for vancomycin dosing
title_short Discrepancy between perceptions and acceptance of clinical decision support Systems: implementation of artificial intelligence for vancomycin dosing
title_sort discrepancy between perceptions and acceptance of clinical decision support systems implementation of artificial intelligence for vancomycin dosing
topic Artificial intelligence
Qualitative study
Implementation science
Acute kidney injury
Drug dosing
url https://doi.org/10.1186/s12911-023-02254-9
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