Health care leaders’ perspectives on the business impact of mobile health clinics

Abstract Background By analyzing how health care leaders in the United States view mobile health programs and their impact on the organization’s bottom line, this study equips those who currently operate or plan to deploy mobile clinics with a business case framework. Our aim is to understand health...

Full description

Bibliographic Details
Main Authors: Mollie M. Williams, Sarah T. Bui, Josephina S. Lin, Gregory H. Fan, Nancy E. Oriol
Format: Article
Language:English
Published: BMC 2023-09-01
Series:International Journal for Equity in Health
Subjects:
Online Access:https://doi.org/10.1186/s12939-023-01982-8
_version_ 1797453511780204544
author Mollie M. Williams
Sarah T. Bui
Josephina S. Lin
Gregory H. Fan
Nancy E. Oriol
author_facet Mollie M. Williams
Sarah T. Bui
Josephina S. Lin
Gregory H. Fan
Nancy E. Oriol
author_sort Mollie M. Williams
collection DOAJ
description Abstract Background By analyzing how health care leaders in the United States view mobile health programs and their impact on the organization’s bottom line, this study equips those who currently operate or plan to deploy mobile clinics with a business case framework. Our aim is to understand health care leaders’ perspectives about business-related incentives and disincentives for mobile healthcare. Methods We conducted 25 semi-structured key informant interviews with U.S. health care leaders to explore their views and experiences related to mobile health care. We used deductive and inductive thematic analysis to identify patterns in the data. An advisory group with expertise in mobile health, health management, and health care finance informed data collection and analysis. Results In addition to improving health outcomes, mobile clinics can bolster business objectives of health care organizations including those related to budget, business strategy, organizational culture, and health equity. We created a conceptual framework that demonstrates how these factors, supported by community engagement and data, come together to form a business case for mobile health care. Discussion Our study demonstrates that mobile clinics can contribute to health care organizations’ business goals by aligning with broader organizational strategies. The conceptual model provides a guide for aligning mobile clinics’ work with business priorities of organizations and funders. Conclusions By understanding how health care leaders reconcile the business pressures they face with opportunities to advance health equity using mobile clinics, we can better support the strategic and sustainable expansion of the mobile health sector.
first_indexed 2024-03-09T15:23:55Z
format Article
id doaj.art-ed7407fd6b1a466b85e911b9366af73f
institution Directory Open Access Journal
issn 1475-9276
language English
last_indexed 2024-03-09T15:23:55Z
publishDate 2023-09-01
publisher BMC
record_format Article
series International Journal for Equity in Health
spelling doaj.art-ed7407fd6b1a466b85e911b9366af73f2023-11-26T12:39:27ZengBMCInternational Journal for Equity in Health1475-92762023-09-012211610.1186/s12939-023-01982-8Health care leaders’ perspectives on the business impact of mobile health clinicsMollie M. Williams0Sarah T. Bui1Josephina S. Lin2Gregory H. Fan3Nancy E. Oriol4Harvard Medical SchoolHarvard Medical SchoolHarvard Medical SchoolHarvard Medical SchoolHarvard Medical SchoolAbstract Background By analyzing how health care leaders in the United States view mobile health programs and their impact on the organization’s bottom line, this study equips those who currently operate or plan to deploy mobile clinics with a business case framework. Our aim is to understand health care leaders’ perspectives about business-related incentives and disincentives for mobile healthcare. Methods We conducted 25 semi-structured key informant interviews with U.S. health care leaders to explore their views and experiences related to mobile health care. We used deductive and inductive thematic analysis to identify patterns in the data. An advisory group with expertise in mobile health, health management, and health care finance informed data collection and analysis. Results In addition to improving health outcomes, mobile clinics can bolster business objectives of health care organizations including those related to budget, business strategy, organizational culture, and health equity. We created a conceptual framework that demonstrates how these factors, supported by community engagement and data, come together to form a business case for mobile health care. Discussion Our study demonstrates that mobile clinics can contribute to health care organizations’ business goals by aligning with broader organizational strategies. The conceptual model provides a guide for aligning mobile clinics’ work with business priorities of organizations and funders. Conclusions By understanding how health care leaders reconcile the business pressures they face with opportunities to advance health equity using mobile clinics, we can better support the strategic and sustainable expansion of the mobile health sector.https://doi.org/10.1186/s12939-023-01982-8Mobile clinicsHealth care financeHealth care delivery
spellingShingle Mollie M. Williams
Sarah T. Bui
Josephina S. Lin
Gregory H. Fan
Nancy E. Oriol
Health care leaders’ perspectives on the business impact of mobile health clinics
International Journal for Equity in Health
Mobile clinics
Health care finance
Health care delivery
title Health care leaders’ perspectives on the business impact of mobile health clinics
title_full Health care leaders’ perspectives on the business impact of mobile health clinics
title_fullStr Health care leaders’ perspectives on the business impact of mobile health clinics
title_full_unstemmed Health care leaders’ perspectives on the business impact of mobile health clinics
title_short Health care leaders’ perspectives on the business impact of mobile health clinics
title_sort health care leaders perspectives on the business impact of mobile health clinics
topic Mobile clinics
Health care finance
Health care delivery
url https://doi.org/10.1186/s12939-023-01982-8
work_keys_str_mv AT molliemwilliams healthcareleadersperspectivesonthebusinessimpactofmobilehealthclinics
AT sarahtbui healthcareleadersperspectivesonthebusinessimpactofmobilehealthclinics
AT josephinaslin healthcareleadersperspectivesonthebusinessimpactofmobilehealthclinics
AT gregoryhfan healthcareleadersperspectivesonthebusinessimpactofmobilehealthclinics
AT nancyeoriol healthcareleadersperspectivesonthebusinessimpactofmobilehealthclinics