Evaluation of clients’ expectations and perception gap regarding the quality of primary healthcare service in healthcare centers of Gorgan
Introduction:As human societies advance, health systems will encounter new needs to satisfy. Considering the fact that clients compare quality of service with their expectations, we conducted the present study to evaluate the gap between clients’ expectations and perceptions of quality of primary he...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | fas |
| Published: |
Jahrom University of Medical Sciences
2011-10-01
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| Series: | فصلنامه دانشگاه علوم پزشکی جهرم |
| Subjects: | |
| Online Access: | http://jums.hbi.ir/library/upload/article/af_78423633932265354436924974726546534554277.%20Roohi%20(t).pdf |