Satisfaction of dairy farmers towards attributes of services rendered by privately practicing para-vets at farmers’ doorstep in different states of India
A study was conducted in 2021 to measure the level of satisfaction of farmers towards para-veterinary services in four districts of India, namely Mathura, Hisar, Jaipur, and Ahmadnagar of Uttar Pradesh, Haryana, Rajasthan, and Maharashtra, respectively, using an exclusive 5-point Likert type scale....
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| Format: | Article |
| Language: | English |
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Indian Council of Agricultural Research
2022-09-01
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| Series: | Indian Journal of Animal Sciences |
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| Online Access: | https://epubs.icar.org.in/index.php/IJAnS/article/view/115684 |
| _version_ | 1811169134303510528 |
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| author | VIKASH KUMAR H R MEENA JYOTI SINGH RAM DEV YADAV CHANDAN KUMAR RAI |
| author_facet | VIKASH KUMAR H R MEENA JYOTI SINGH RAM DEV YADAV CHANDAN KUMAR RAI |
| author_sort | VIKASH KUMAR |
| collection | DOAJ |
| description |
A study was conducted in 2021 to measure the level of satisfaction of farmers towards para-veterinary services in four districts of India, namely Mathura, Hisar, Jaipur, and Ahmadnagar of Uttar Pradesh, Haryana, Rajasthan, and Maharashtra, respectively, using an exclusive 5-point Likert type scale. A total of 160 dairy farmers were surveyed under the random sampling method of investigation. In this study, ordered logistic regression was used to determine the predictors of satisfaction towards the delivery of animal health services to farmers. When the cause-effect relationship was analyzed, it was found that education, herd size, and annual income were negatively associated with satisfaction towards para-veterinary services. Comparative analysis of weighted mean scores for satisfaction revealed that dairy farmers were moderately satisfied with para-veterinary services in dimensions of behavioural aspects and, the cost of rendered service. When overall satisfaction of farmers towards para-veterinary services was analyzed, it was found that 44.38% of farmers were highly satisfied (having scale value of 0.42 and above on 0 to 1 point scale), followed by 32.50% respondents having a moderate level of satisfaction (value of 0.29-0.41). Para-vets need to put more effort in satisfying farmers vis-à-vis roles associated with extension and advisory services and, animal welfare aspects. Quality of service is the major factor affecting the satisfaction of the clientele. Thus, assessing the satisfaction of farmers towards para-veterinary services could be helpful in delivery of competent and efficient minor veterinary services at farmer’s door-step.
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| first_indexed | 2024-04-10T16:37:18Z |
| format | Article |
| id | doaj.art-ed965e0ad84149fd9512b41b8831d581 |
| institution | Directory Open Access Journal |
| issn | 0367-8318 2394-3327 |
| language | English |
| last_indexed | 2024-04-10T16:37:18Z |
| publishDate | 2022-09-01 |
| publisher | Indian Council of Agricultural Research |
| record_format | Article |
| series | Indian Journal of Animal Sciences |
| spelling | doaj.art-ed965e0ad84149fd9512b41b8831d5812023-02-08T11:23:02ZengIndian Council of Agricultural ResearchIndian Journal of Animal Sciences0367-83182394-33272022-09-0192910.56093/ijans.v92i9.115684Satisfaction of dairy farmers towards attributes of services rendered by privately practicing para-vets at farmers’ doorstep in different states of IndiaVIKASH KUMAR0H R MEENA1JYOTI SINGH2RAM DEV YADAV3CHANDAN KUMAR RAI4ICAR-National Dairy Research Institute, Karnal, Haryana 132 001 IndiaICAR-National Dairy Research Institute, Karnal, Haryana 132 001 IndiaICAR-National Dairy Research Institute, Karnal, Haryana 132 001 IndiaICAR-National Dairy Research Institute, Karnal, Haryana 132 001 IndiaICAR-National Dairy Research Institute, Karnal, Haryana 132 001 India A study was conducted in 2021 to measure the level of satisfaction of farmers towards para-veterinary services in four districts of India, namely Mathura, Hisar, Jaipur, and Ahmadnagar of Uttar Pradesh, Haryana, Rajasthan, and Maharashtra, respectively, using an exclusive 5-point Likert type scale. A total of 160 dairy farmers were surveyed under the random sampling method of investigation. In this study, ordered logistic regression was used to determine the predictors of satisfaction towards the delivery of animal health services to farmers. When the cause-effect relationship was analyzed, it was found that education, herd size, and annual income were negatively associated with satisfaction towards para-veterinary services. Comparative analysis of weighted mean scores for satisfaction revealed that dairy farmers were moderately satisfied with para-veterinary services in dimensions of behavioural aspects and, the cost of rendered service. When overall satisfaction of farmers towards para-veterinary services was analyzed, it was found that 44.38% of farmers were highly satisfied (having scale value of 0.42 and above on 0 to 1 point scale), followed by 32.50% respondents having a moderate level of satisfaction (value of 0.29-0.41). Para-vets need to put more effort in satisfying farmers vis-à-vis roles associated with extension and advisory services and, animal welfare aspects. Quality of service is the major factor affecting the satisfaction of the clientele. Thus, assessing the satisfaction of farmers towards para-veterinary services could be helpful in delivery of competent and efficient minor veterinary services at farmer’s door-step. https://epubs.icar.org.in/index.php/IJAnS/article/view/115684Dairy farmers, Likert-type scale, Ordered logistic regression, Para-veterinary services, Satisfaction |
| spellingShingle | VIKASH KUMAR H R MEENA JYOTI SINGH RAM DEV YADAV CHANDAN KUMAR RAI Satisfaction of dairy farmers towards attributes of services rendered by privately practicing para-vets at farmers’ doorstep in different states of India Indian Journal of Animal Sciences Dairy farmers, Likert-type scale, Ordered logistic regression, Para-veterinary services, Satisfaction |
| title | Satisfaction of dairy farmers towards attributes of services rendered by privately practicing para-vets at farmers’ doorstep in different states of India |
| title_full | Satisfaction of dairy farmers towards attributes of services rendered by privately practicing para-vets at farmers’ doorstep in different states of India |
| title_fullStr | Satisfaction of dairy farmers towards attributes of services rendered by privately practicing para-vets at farmers’ doorstep in different states of India |
| title_full_unstemmed | Satisfaction of dairy farmers towards attributes of services rendered by privately practicing para-vets at farmers’ doorstep in different states of India |
| title_short | Satisfaction of dairy farmers towards attributes of services rendered by privately practicing para-vets at farmers’ doorstep in different states of India |
| title_sort | satisfaction of dairy farmers towards attributes of services rendered by privately practicing para vets at farmers doorstep in different states of india |
| topic | Dairy farmers, Likert-type scale, Ordered logistic regression, Para-veterinary services, Satisfaction |
| url | https://epubs.icar.org.in/index.php/IJAnS/article/view/115684 |
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