Awareness of Consumer Protection Act among the dental fraternity in India

Background: The medical and dental professionals have been included in the Consumer Protection Act (CPA) to shield the patients in case of any unethical treatment given by the doctor. Though there is ample literature regarding the CPA and its importance, insufficient data is available from the India...

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Main Authors: Lingam Amara Swapna, Pradeep Koppolu, Tarakji Basil, Deepak Koppolu, Kusai Baroudi
Format: Article
Language:English
Published: Wolters Kluwer Medknow Publications 2016-01-01
Series:Journal of Orofacial Sciences
Subjects:
Online Access:http://www.jofs.in/article.asp?issn=0975-8844;year=2016;volume=8;issue=1;spage=27;epage=33;aulast=Swapna
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author Lingam Amara Swapna
Pradeep Koppolu
Tarakji Basil
Deepak Koppolu
Kusai Baroudi
author_facet Lingam Amara Swapna
Pradeep Koppolu
Tarakji Basil
Deepak Koppolu
Kusai Baroudi
author_sort Lingam Amara Swapna
collection DOAJ
description Background: The medical and dental professionals have been included in the Consumer Protection Act (CPA) to shield the patients in case of any unethical treatment given by the doctor. Though there is ample literature regarding the CPA and its importance, insufficient data is available from the Indian subcontinent regarding the awareness of dentists in India and the problems faced by them in clinical practice. Thus, there is a need to know the awareness of the dental fraternity in India and their knowledge about CPA. Objective: To evaluate the knowledge, awareness, and practices regarding the CPA among dental professionals in India. Materials and Methods: In a cross-sectional study, a total of 467 dental professionals (198 males, 269 females) comprising (117) Bachelor of Dental Surgery (BDS) practitioners, (114) Master of Dental Surgery (MDS) practitioners, (104) interns, and (79) postgraduate (PG) students were surveyed using a self-administered structured electronic questionnaire. The questionnaire comprised 20 questions about the awareness of CPA and whether these professionals were following the recommendations of CPA. Chi-square test was used to know the significance. Results: The CPA awareness scores were significantly higher among MDS practitioners when compared with those of BDS practitioners, interns, and postgraduates. Almost 66% of the participants found the taking of written consent to be time-consuming. Nearly 70% and 69.3% of the BDS and MDS practitioners, respectively, were updating the medical ethics. Conclusion: Considering the present scenario, a better understanding of CPA is necessary for dentists in order to be on the safer side and an educational program would be helpful to increase the knowledge and confidence of dentists in any medical legal jurisprudence to avoid any litigation.
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spelling doaj.art-ed9f8679a4b64887975cff0b0b9463452022-12-21T23:53:03ZengWolters Kluwer Medknow PublicationsJournal of Orofacial Sciences0975-88442016-01-0181273310.4103/0975-8844.181924Awareness of Consumer Protection Act among the dental fraternity in IndiaLingam Amara SwapnaPradeep KoppoluTarakji BasilDeepak KoppoluKusai BaroudiBackground: The medical and dental professionals have been included in the Consumer Protection Act (CPA) to shield the patients in case of any unethical treatment given by the doctor. Though there is ample literature regarding the CPA and its importance, insufficient data is available from the Indian subcontinent regarding the awareness of dentists in India and the problems faced by them in clinical practice. Thus, there is a need to know the awareness of the dental fraternity in India and their knowledge about CPA. Objective: To evaluate the knowledge, awareness, and practices regarding the CPA among dental professionals in India. Materials and Methods: In a cross-sectional study, a total of 467 dental professionals (198 males, 269 females) comprising (117) Bachelor of Dental Surgery (BDS) practitioners, (114) Master of Dental Surgery (MDS) practitioners, (104) interns, and (79) postgraduate (PG) students were surveyed using a self-administered structured electronic questionnaire. The questionnaire comprised 20 questions about the awareness of CPA and whether these professionals were following the recommendations of CPA. Chi-square test was used to know the significance. Results: The CPA awareness scores were significantly higher among MDS practitioners when compared with those of BDS practitioners, interns, and postgraduates. Almost 66% of the participants found the taking of written consent to be time-consuming. Nearly 70% and 69.3% of the BDS and MDS practitioners, respectively, were updating the medical ethics. Conclusion: Considering the present scenario, a better understanding of CPA is necessary for dentists in order to be on the safer side and an educational program would be helpful to increase the knowledge and confidence of dentists in any medical legal jurisprudence to avoid any litigation.http://www.jofs.in/article.asp?issn=0975-8844;year=2016;volume=8;issue=1;spage=27;epage=33;aulast=SwapnaBachelor of Dental Surgery (BDS), Consumer Protection Act (CPA), Dental Council of India (DCI), Master of Dental Surgery (MDS), postgraduate (PG) students
spellingShingle Lingam Amara Swapna
Pradeep Koppolu
Tarakji Basil
Deepak Koppolu
Kusai Baroudi
Awareness of Consumer Protection Act among the dental fraternity in India
Journal of Orofacial Sciences
Bachelor of Dental Surgery (BDS), Consumer Protection Act (CPA), Dental Council of India (DCI), Master of Dental Surgery (MDS), postgraduate (PG) students
title Awareness of Consumer Protection Act among the dental fraternity in India
title_full Awareness of Consumer Protection Act among the dental fraternity in India
title_fullStr Awareness of Consumer Protection Act among the dental fraternity in India
title_full_unstemmed Awareness of Consumer Protection Act among the dental fraternity in India
title_short Awareness of Consumer Protection Act among the dental fraternity in India
title_sort awareness of consumer protection act among the dental fraternity in india
topic Bachelor of Dental Surgery (BDS), Consumer Protection Act (CPA), Dental Council of India (DCI), Master of Dental Surgery (MDS), postgraduate (PG) students
url http://www.jofs.in/article.asp?issn=0975-8844;year=2016;volume=8;issue=1;spage=27;epage=33;aulast=Swapna
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AT tarakjibasil awarenessofconsumerprotectionactamongthedentalfraternityinindia
AT deepakkoppolu awarenessofconsumerprotectionactamongthedentalfraternityinindia
AT kusaibaroudi awarenessofconsumerprotectionactamongthedentalfraternityinindia