LEARNING FROM THE PAST. HOW A BYZANTINE HOSPITAL IMPLEMENTED TQM.
Total Quality Management is an approach to the managerial science that was first adopted by Japanese industries in the 1950's. Western industries especially in the U.S. have started to become more interested in TQM since the early 1980's. This interest is growing continuously. Total Qualit...
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| Format: | Article |
| Language: | English |
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Business School PAR
2017-06-01
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| Series: | Journal of Business Paradigms |
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| Online Access: | http://journal.par.hr/archives/send/5-vol-2-no-1/16-learning-from-the-past-how-a-byzantine-hospital-implemented-tqm |