Access to primary care for persons with spinal cord injuries in the greater Gaborone area, Botswana

Background: People with spinal cord injury (SCI) often have great need for healthcare services, but they report access challenges. Primary care access to people with SCI has not been explored in Botswana. Objective: This study aimed to identify barriers and facilitators that users with spinal cord...

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Main Authors: Thato M.M. Paulus-Mokgachane, Surona J. Visagie, Gubela Mji
Format: Article
Language:English
Published: AOSIS 2019-09-01
Series:African Journal of Disability
Subjects:
Online Access:https://ajod.org/index.php/ajod/article/view/539
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author Thato M.M. Paulus-Mokgachane
Surona J. Visagie
Gubela Mji
author_facet Thato M.M. Paulus-Mokgachane
Surona J. Visagie
Gubela Mji
author_sort Thato M.M. Paulus-Mokgachane
collection DOAJ
description Background: People with spinal cord injury (SCI) often have great need for healthcare services, but they report access challenges. Primary care access to people with SCI has not been explored in Botswana. Objective: This study aimed to identify barriers and facilitators that users with spinal cord injuries experience in accessing primary care services in the greater Gaborone area, Botswana. Methods: A quantitative, cross-sectional, observational study was conducted. Data were collected with a structured questionnaire from 57 participants with traumatic and non-traumatic SCI. Descriptive and inferential analysis was performed. Results: The male to female ratio was 2.8:1. The mean age of participants was 40 years (standard deviation 9.59). Road traffic crashes caused 85% of the injuries. Most participants visited primary care facilities between 2 and 10 times in the 6 months before the study. Participants were satisfied with the services (63%) and felt that facilities were clean (95%) and well maintained (73.5%). Preferential treatment, respect, short waiting times and convenient hours facilitated satisfaction with services. Availability was hampered by insufficient provider knowledge on SCI as indicated by 71.9% of participants, and shortage of consumables (80.7%). Structural challenges (42.1% could not enter the facility by themselves and 56.5% could not use the bathroom) and lack of height-adjustable examining couches (66.7%) impeded accessibility. Cost was incurred when participants (64.9%) utilised private health services where public services failed to address their needs. Conclusion: Primary care services were mostly affordable and adequate. Availability, acceptability and accessibility aspects created barriers.
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spelling doaj.art-ee63b77f833a46eca063d41b1a0c054a2022-12-22T00:50:02ZengAOSISAfrican Journal of Disability2223-91702226-72202019-09-0180e1e910.4102/ajod.v8i0.539200Access to primary care for persons with spinal cord injuries in the greater Gaborone area, BotswanaThato M.M. Paulus-Mokgachane0Surona J. Visagie1Gubela Mji2Spinal cord injury rehabilitation Unit, Princess Marina Hospital, University of Botswana, GaboroneCentre for Rehabilitation Studies, Stellenbosch University, Cape TownCentre for Rehabilitation Studies, Stellenbosch University, Cape TownBackground: People with spinal cord injury (SCI) often have great need for healthcare services, but they report access challenges. Primary care access to people with SCI has not been explored in Botswana. Objective: This study aimed to identify barriers and facilitators that users with spinal cord injuries experience in accessing primary care services in the greater Gaborone area, Botswana. Methods: A quantitative, cross-sectional, observational study was conducted. Data were collected with a structured questionnaire from 57 participants with traumatic and non-traumatic SCI. Descriptive and inferential analysis was performed. Results: The male to female ratio was 2.8:1. The mean age of participants was 40 years (standard deviation 9.59). Road traffic crashes caused 85% of the injuries. Most participants visited primary care facilities between 2 and 10 times in the 6 months before the study. Participants were satisfied with the services (63%) and felt that facilities were clean (95%) and well maintained (73.5%). Preferential treatment, respect, short waiting times and convenient hours facilitated satisfaction with services. Availability was hampered by insufficient provider knowledge on SCI as indicated by 71.9% of participants, and shortage of consumables (80.7%). Structural challenges (42.1% could not enter the facility by themselves and 56.5% could not use the bathroom) and lack of height-adjustable examining couches (66.7%) impeded accessibility. Cost was incurred when participants (64.9%) utilised private health services where public services failed to address their needs. Conclusion: Primary care services were mostly affordable and adequate. Availability, acceptability and accessibility aspects created barriers.https://ajod.org/index.php/ajod/article/view/539spinal cord injuryprimary careBotswanaaccessavailableaffordableaccessibleacceptableadequate
spellingShingle Thato M.M. Paulus-Mokgachane
Surona J. Visagie
Gubela Mji
Access to primary care for persons with spinal cord injuries in the greater Gaborone area, Botswana
African Journal of Disability
spinal cord injury
primary care
Botswana
access
available
affordable
accessible
acceptable
adequate
title Access to primary care for persons with spinal cord injuries in the greater Gaborone area, Botswana
title_full Access to primary care for persons with spinal cord injuries in the greater Gaborone area, Botswana
title_fullStr Access to primary care for persons with spinal cord injuries in the greater Gaborone area, Botswana
title_full_unstemmed Access to primary care for persons with spinal cord injuries in the greater Gaborone area, Botswana
title_short Access to primary care for persons with spinal cord injuries in the greater Gaborone area, Botswana
title_sort access to primary care for persons with spinal cord injuries in the greater gaborone area botswana
topic spinal cord injury
primary care
Botswana
access
available
affordable
accessible
acceptable
adequate
url https://ajod.org/index.php/ajod/article/view/539
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