Weibo users and Academia's foci on tourism safety: Implications from institutional differences and digital divide

Tourism safety is essential for tourists and tourism practitioners. This study conducted a bibliometric analysis using VOSviewer and CiteSpace for 2018 articles indexed on the Web of Science (WoS). It also analysed 7293 Weibo posts between 1977 and 2022 using Python, MYSQL, AI sentiment, and Tableau...

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Main Authors: Liyun Zeng, Rita Yi Man Li, Huiling Zeng
Format: Article
Language:English
Published: Elsevier 2023-03-01
Series:Heliyon
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2405844022035940
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author Liyun Zeng
Rita Yi Man Li
Huiling Zeng
author_facet Liyun Zeng
Rita Yi Man Li
Huiling Zeng
author_sort Liyun Zeng
collection DOAJ
description Tourism safety is essential for tourists and tourism practitioners. This study conducted a bibliometric analysis using VOSviewer and CiteSpace for 2018 articles indexed on the Web of Science (WoS). It also analysed 7293 Weibo posts between 1977 and 2022 using Python, MYSQL, AI sentiment, and Tableau. The first tourism safety publication on WoS appeared in 1977, while the first Weibo microblog dated was dated back to 2011. Compared to the information posted on Weibo, the annual publications about tourism safety on WoS recorded a stable increment. On Web of Science (WoS), the academic staff and universities produced the largest number of tourism safety posts. On the flip side, the most productive organisations on Weibo are government agencies in popular tourism destinations. “Accident”, “medical tourism”, “environment”, “mediating role”, and “hospitality” were important burst nodes in tourism safety on WoS. “Quality”, “accident”, and health-related words were the foci on both Weibo and WoS. On Web of Science, the top 10 most popular keywords of tourism safety-related articles could be classified into two groups: health (“Covid-19”, “restoration”, “pandemics”, “Sars-Cov-2”, “Sars”, “mental health”) and IT terminologies (“big data”, “artificial intelligence”). It has been concluded that “artificial intelligence (AI)” is more likely to be included in the keywords on tourism researched by academia. In contrast, the public may not know about or use AI in the tourism industry. Besides, the top 10 most popular keywords on Weibo related to tourism risks and hazards were drowning and traffic risks and hazards, such as drowning and traffic risks. The digital divide may explain such a difference: the academic circle benefits more from the digital age than laypersons. It may also be the result of institutional differences and information asymmetry.
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spelling doaj.art-ee8dda7374fb4868a9300cac72a1ba0a2023-04-05T08:15:23ZengElsevierHeliyon2405-84402023-03-0193e12306Weibo users and Academia's foci on tourism safety: Implications from institutional differences and digital divideLiyun Zeng0Rita Yi Man Li1Huiling Zeng2Civil & Architecture Engineering School, Panzhihua University, Panzhihua, China; Corresponding author.Sustainable Real Estate Research Center, Hong Kong Shue Yan University, Hong Kong, ChinaRajamangala University of Technology Tawan-ok, Bangkok, ThailandTourism safety is essential for tourists and tourism practitioners. This study conducted a bibliometric analysis using VOSviewer and CiteSpace for 2018 articles indexed on the Web of Science (WoS). It also analysed 7293 Weibo posts between 1977 and 2022 using Python, MYSQL, AI sentiment, and Tableau. The first tourism safety publication on WoS appeared in 1977, while the first Weibo microblog dated was dated back to 2011. Compared to the information posted on Weibo, the annual publications about tourism safety on WoS recorded a stable increment. On Web of Science (WoS), the academic staff and universities produced the largest number of tourism safety posts. On the flip side, the most productive organisations on Weibo are government agencies in popular tourism destinations. “Accident”, “medical tourism”, “environment”, “mediating role”, and “hospitality” were important burst nodes in tourism safety on WoS. “Quality”, “accident”, and health-related words were the foci on both Weibo and WoS. On Web of Science, the top 10 most popular keywords of tourism safety-related articles could be classified into two groups: health (“Covid-19”, “restoration”, “pandemics”, “Sars-Cov-2”, “Sars”, “mental health”) and IT terminologies (“big data”, “artificial intelligence”). It has been concluded that “artificial intelligence (AI)” is more likely to be included in the keywords on tourism researched by academia. In contrast, the public may not know about or use AI in the tourism industry. Besides, the top 10 most popular keywords on Weibo related to tourism risks and hazards were drowning and traffic risks and hazards, such as drowning and traffic risks. The digital divide may explain such a difference: the academic circle benefits more from the digital age than laypersons. It may also be the result of institutional differences and information asymmetry.http://www.sciencedirect.com/science/article/pii/S2405844022035940Tourism safetyWeb of scienceWeiboBibliometricsComparative analysisArtificial intelligence
spellingShingle Liyun Zeng
Rita Yi Man Li
Huiling Zeng
Weibo users and Academia's foci on tourism safety: Implications from institutional differences and digital divide
Heliyon
Tourism safety
Web of science
Weibo
Bibliometrics
Comparative analysis
Artificial intelligence
title Weibo users and Academia's foci on tourism safety: Implications from institutional differences and digital divide
title_full Weibo users and Academia's foci on tourism safety: Implications from institutional differences and digital divide
title_fullStr Weibo users and Academia's foci on tourism safety: Implications from institutional differences and digital divide
title_full_unstemmed Weibo users and Academia's foci on tourism safety: Implications from institutional differences and digital divide
title_short Weibo users and Academia's foci on tourism safety: Implications from institutional differences and digital divide
title_sort weibo users and academia s foci on tourism safety implications from institutional differences and digital divide
topic Tourism safety
Web of science
Weibo
Bibliometrics
Comparative analysis
Artificial intelligence
url http://www.sciencedirect.com/science/article/pii/S2405844022035940
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AT huilingzeng weibousersandacademiasfociontourismsafetyimplicationsfrominstitutionaldifferencesanddigitaldivide