Areas of work-life in Spanish hostelry professionals: explanatory power on burnout dimensions

Abstract Background Researchers have studied for decades workplace stress and burnout to identify their relationship to health and wellness. This research has focused on stress levels in people, as well as on environmental and personal factors that contribute to experiencing stress or burnout. In ad...

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Main Authors: Santiago Gascón, Bárbara Masluk, Jesús Montero-Marin, Michael P. Leiter, Paola Herrera, Agustín Albesa
Format: Article
Language:English
Published: BMC 2019-07-01
Series:Health and Quality of Life Outcomes
Subjects:
Online Access:http://link.springer.com/article/10.1186/s12955-019-1201-2
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author Santiago Gascón
Bárbara Masluk
Jesús Montero-Marin
Michael P. Leiter
Paola Herrera
Agustín Albesa
author_facet Santiago Gascón
Bárbara Masluk
Jesús Montero-Marin
Michael P. Leiter
Paola Herrera
Agustín Albesa
author_sort Santiago Gascón
collection DOAJ
description Abstract Background Researchers have studied for decades workplace stress and burnout to identify their relationship to health and wellness. This research has focused on stress levels in people, as well as on environmental and personal factors that contribute to experiencing stress or burnout. In addition to the burnout measurement questionnaires (MBI-GS), Leiter and Maslach designed a model to evaluate the areas of work environment that relate to this construct (Areas of Worklife Scale-AWLS). The goal of the present research was to analyze the psychometric properties of a Spanish translation of the MBI (GS) and the AWLS with a Spanish-speaking population. This work makes a substantial contribution by addressing the need to use validated measures and methods when exploring the positive and negative aspects of organizations. These conditions provide a means to accurately evaluate the impact of interventions aimed to address stress and burnout. Method Cross-sectional study with self-report measures. The sample was comprised of 452 managers and employees (hotels, restaurants, catering) of Aragón (Spain). There were approximately equal numbers of women and men (45,4% vs. 54,6%). The average age of participants was 36.6 years (SD = 10.03). A battery of questionnaires was used: Socio-demographic and work characteristics, Scale of stress and health symptoms, Maslach Burnout Inventory-General Survey (MBI-GS), Areas of Worklife Scale (AWLS). Results The results showed optimal psychometric properties in both questionnaires, especially in terms of the predictive capacity of the AWLS in each of the MBI-GS dimensions. Conclusions The best explained dimension is that of emotional exhaustion. The manageable load variable is the one that most contributes to predicting burnout levels. For future interventions, the results confirm the need to verify the levels of each area of work, in order to focus on the most deteriorated ones.
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spelling doaj.art-eeb9a31a353a481098789b7b8882f30b2022-12-21T23:57:23ZengBMCHealth and Quality of Life Outcomes1477-75252019-07-0117111110.1186/s12955-019-1201-2Areas of work-life in Spanish hostelry professionals: explanatory power on burnout dimensionsSantiago Gascón0Bárbara Masluk1Jesús Montero-Marin2Michael P. Leiter3Paola Herrera4Agustín Albesa5Department of Psychology and Sociology, University of ZaragozaDepartment of Psychology and Sociology, University of ZaragozaPrimary Care Prevention and Health Promotion Research Network (RedIAPP)School of Psychology, Deakin UniversityDepartment of Psychology and Sociology, University of ZaragozaDepartment of Psychology and Sociology, University of ZaragozaAbstract Background Researchers have studied for decades workplace stress and burnout to identify their relationship to health and wellness. This research has focused on stress levels in people, as well as on environmental and personal factors that contribute to experiencing stress or burnout. In addition to the burnout measurement questionnaires (MBI-GS), Leiter and Maslach designed a model to evaluate the areas of work environment that relate to this construct (Areas of Worklife Scale-AWLS). The goal of the present research was to analyze the psychometric properties of a Spanish translation of the MBI (GS) and the AWLS with a Spanish-speaking population. This work makes a substantial contribution by addressing the need to use validated measures and methods when exploring the positive and negative aspects of organizations. These conditions provide a means to accurately evaluate the impact of interventions aimed to address stress and burnout. Method Cross-sectional study with self-report measures. The sample was comprised of 452 managers and employees (hotels, restaurants, catering) of Aragón (Spain). There were approximately equal numbers of women and men (45,4% vs. 54,6%). The average age of participants was 36.6 years (SD = 10.03). A battery of questionnaires was used: Socio-demographic and work characteristics, Scale of stress and health symptoms, Maslach Burnout Inventory-General Survey (MBI-GS), Areas of Worklife Scale (AWLS). Results The results showed optimal psychometric properties in both questionnaires, especially in terms of the predictive capacity of the AWLS in each of the MBI-GS dimensions. Conclusions The best explained dimension is that of emotional exhaustion. The manageable load variable is the one that most contributes to predicting burnout levels. For future interventions, the results confirm the need to verify the levels of each area of work, in order to focus on the most deteriorated ones.http://link.springer.com/article/10.1186/s12955-019-1201-2Areas of work-lifeAWLEngagementTourism professionalsExplanatory power
spellingShingle Santiago Gascón
Bárbara Masluk
Jesús Montero-Marin
Michael P. Leiter
Paola Herrera
Agustín Albesa
Areas of work-life in Spanish hostelry professionals: explanatory power on burnout dimensions
Health and Quality of Life Outcomes
Areas of work-life
AWL
Engagement
Tourism professionals
Explanatory power
title Areas of work-life in Spanish hostelry professionals: explanatory power on burnout dimensions
title_full Areas of work-life in Spanish hostelry professionals: explanatory power on burnout dimensions
title_fullStr Areas of work-life in Spanish hostelry professionals: explanatory power on burnout dimensions
title_full_unstemmed Areas of work-life in Spanish hostelry professionals: explanatory power on burnout dimensions
title_short Areas of work-life in Spanish hostelry professionals: explanatory power on burnout dimensions
title_sort areas of work life in spanish hostelry professionals explanatory power on burnout dimensions
topic Areas of work-life
AWL
Engagement
Tourism professionals
Explanatory power
url http://link.springer.com/article/10.1186/s12955-019-1201-2
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