Areas of work-life in Spanish hostelry professionals: explanatory power on burnout dimensions
Abstract Background Researchers have studied for decades workplace stress and burnout to identify their relationship to health and wellness. This research has focused on stress levels in people, as well as on environmental and personal factors that contribute to experiencing stress or burnout. In ad...
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Format: | Article |
Language: | English |
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BMC
2019-07-01
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Series: | Health and Quality of Life Outcomes |
Subjects: | |
Online Access: | http://link.springer.com/article/10.1186/s12955-019-1201-2 |
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author | Santiago Gascón Bárbara Masluk Jesús Montero-Marin Michael P. Leiter Paola Herrera Agustín Albesa |
author_facet | Santiago Gascón Bárbara Masluk Jesús Montero-Marin Michael P. Leiter Paola Herrera Agustín Albesa |
author_sort | Santiago Gascón |
collection | DOAJ |
description | Abstract Background Researchers have studied for decades workplace stress and burnout to identify their relationship to health and wellness. This research has focused on stress levels in people, as well as on environmental and personal factors that contribute to experiencing stress or burnout. In addition to the burnout measurement questionnaires (MBI-GS), Leiter and Maslach designed a model to evaluate the areas of work environment that relate to this construct (Areas of Worklife Scale-AWLS). The goal of the present research was to analyze the psychometric properties of a Spanish translation of the MBI (GS) and the AWLS with a Spanish-speaking population. This work makes a substantial contribution by addressing the need to use validated measures and methods when exploring the positive and negative aspects of organizations. These conditions provide a means to accurately evaluate the impact of interventions aimed to address stress and burnout. Method Cross-sectional study with self-report measures. The sample was comprised of 452 managers and employees (hotels, restaurants, catering) of Aragón (Spain). There were approximately equal numbers of women and men (45,4% vs. 54,6%). The average age of participants was 36.6 years (SD = 10.03). A battery of questionnaires was used: Socio-demographic and work characteristics, Scale of stress and health symptoms, Maslach Burnout Inventory-General Survey (MBI-GS), Areas of Worklife Scale (AWLS). Results The results showed optimal psychometric properties in both questionnaires, especially in terms of the predictive capacity of the AWLS in each of the MBI-GS dimensions. Conclusions The best explained dimension is that of emotional exhaustion. The manageable load variable is the one that most contributes to predicting burnout levels. For future interventions, the results confirm the need to verify the levels of each area of work, in order to focus on the most deteriorated ones. |
first_indexed | 2024-12-13T05:59:05Z |
format | Article |
id | doaj.art-eeb9a31a353a481098789b7b8882f30b |
institution | Directory Open Access Journal |
issn | 1477-7525 |
language | English |
last_indexed | 2024-12-13T05:59:05Z |
publishDate | 2019-07-01 |
publisher | BMC |
record_format | Article |
series | Health and Quality of Life Outcomes |
spelling | doaj.art-eeb9a31a353a481098789b7b8882f30b2022-12-21T23:57:23ZengBMCHealth and Quality of Life Outcomes1477-75252019-07-0117111110.1186/s12955-019-1201-2Areas of work-life in Spanish hostelry professionals: explanatory power on burnout dimensionsSantiago Gascón0Bárbara Masluk1Jesús Montero-Marin2Michael P. Leiter3Paola Herrera4Agustín Albesa5Department of Psychology and Sociology, University of ZaragozaDepartment of Psychology and Sociology, University of ZaragozaPrimary Care Prevention and Health Promotion Research Network (RedIAPP)School of Psychology, Deakin UniversityDepartment of Psychology and Sociology, University of ZaragozaDepartment of Psychology and Sociology, University of ZaragozaAbstract Background Researchers have studied for decades workplace stress and burnout to identify their relationship to health and wellness. This research has focused on stress levels in people, as well as on environmental and personal factors that contribute to experiencing stress or burnout. In addition to the burnout measurement questionnaires (MBI-GS), Leiter and Maslach designed a model to evaluate the areas of work environment that relate to this construct (Areas of Worklife Scale-AWLS). The goal of the present research was to analyze the psychometric properties of a Spanish translation of the MBI (GS) and the AWLS with a Spanish-speaking population. This work makes a substantial contribution by addressing the need to use validated measures and methods when exploring the positive and negative aspects of organizations. These conditions provide a means to accurately evaluate the impact of interventions aimed to address stress and burnout. Method Cross-sectional study with self-report measures. The sample was comprised of 452 managers and employees (hotels, restaurants, catering) of Aragón (Spain). There were approximately equal numbers of women and men (45,4% vs. 54,6%). The average age of participants was 36.6 years (SD = 10.03). A battery of questionnaires was used: Socio-demographic and work characteristics, Scale of stress and health symptoms, Maslach Burnout Inventory-General Survey (MBI-GS), Areas of Worklife Scale (AWLS). Results The results showed optimal psychometric properties in both questionnaires, especially in terms of the predictive capacity of the AWLS in each of the MBI-GS dimensions. Conclusions The best explained dimension is that of emotional exhaustion. The manageable load variable is the one that most contributes to predicting burnout levels. For future interventions, the results confirm the need to verify the levels of each area of work, in order to focus on the most deteriorated ones.http://link.springer.com/article/10.1186/s12955-019-1201-2Areas of work-lifeAWLEngagementTourism professionalsExplanatory power |
spellingShingle | Santiago Gascón Bárbara Masluk Jesús Montero-Marin Michael P. Leiter Paola Herrera Agustín Albesa Areas of work-life in Spanish hostelry professionals: explanatory power on burnout dimensions Health and Quality of Life Outcomes Areas of work-life AWL Engagement Tourism professionals Explanatory power |
title | Areas of work-life in Spanish hostelry professionals: explanatory power on burnout dimensions |
title_full | Areas of work-life in Spanish hostelry professionals: explanatory power on burnout dimensions |
title_fullStr | Areas of work-life in Spanish hostelry professionals: explanatory power on burnout dimensions |
title_full_unstemmed | Areas of work-life in Spanish hostelry professionals: explanatory power on burnout dimensions |
title_short | Areas of work-life in Spanish hostelry professionals: explanatory power on burnout dimensions |
title_sort | areas of work life in spanish hostelry professionals explanatory power on burnout dimensions |
topic | Areas of work-life AWL Engagement Tourism professionals Explanatory power |
url | http://link.springer.com/article/10.1186/s12955-019-1201-2 |
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