THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETS
E-wallets are used as a form of payment that brings many benefits to users. This article studies the impact of data security on consumer intentions to use e-wallets in the rapidly growing economy of Vietnam. The data consist of 236 observations from a survey of consumers in Vietnam. Covariance-base...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Dalat University
2023-04-01
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| Series: | Tạp chí Khoa học Đại học Đà Lạt |
| Subjects: | |
| Online Access: | https://tckh.dlu.edu.vn/index.php/tckhdhdl/article/view/1116 |
| _version_ | 1797837274172358656 |
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| author | Thi Thu Huong Hoang Hoang Nam Vu Thi Khanh Chi Nguyen |
| author_facet | Thi Thu Huong Hoang Hoang Nam Vu Thi Khanh Chi Nguyen |
| author_sort | Thi Thu Huong Hoang |
| collection | DOAJ |
| description |
E-wallets are used as a form of payment that brings many benefits to users. This article studies the impact of data security on consumer intentions to use e-wallets in the rapidly growing economy of Vietnam. The data consist of 236 observations from a survey of consumers in Vietnam. Covariance-based structural equation modeling (CB-SEM) was employed to test the proposed hypotheses. Research results show that security trust has the greatest impact on the intention to use e-wallets, followed by perceived privacy risk, social influence, and information sensitivity. The study also reveals the role of privacy policies and security concerns in consumer intentions to use e-wallets. Based on the research results, the study provides recommendations for consumers, e-wallet providers, and governmental agencies to increase awareness of and responsibility for information security among the consumers who use e-wallets.
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| first_indexed | 2024-04-09T15:22:03Z |
| format | Article |
| id | doaj.art-ef111fd6afe14b299d519f2f84bf543c |
| institution | Directory Open Access Journal |
| issn | 0866-787X |
| language | English |
| last_indexed | 2024-04-09T15:22:03Z |
| publishDate | 2023-04-01 |
| publisher | Dalat University |
| record_format | Article |
| series | Tạp chí Khoa học Đại học Đà Lạt |
| spelling | doaj.art-ef111fd6afe14b299d519f2f84bf543c2023-04-29T08:55:22ZengDalat UniversityTạp chí Khoa học Đại học Đà Lạt0866-787X2023-04-01134S10.37569/DalatUniversity.13.4S.1116(2023)THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETSThi Thu Huong Hoang0Hoang Nam Vu1Thi Khanh Chi Nguyen2Foreign Trade UniversityForeign Trade UniversityForeign Trade University E-wallets are used as a form of payment that brings many benefits to users. This article studies the impact of data security on consumer intentions to use e-wallets in the rapidly growing economy of Vietnam. The data consist of 236 observations from a survey of consumers in Vietnam. Covariance-based structural equation modeling (CB-SEM) was employed to test the proposed hypotheses. Research results show that security trust has the greatest impact on the intention to use e-wallets, followed by perceived privacy risk, social influence, and information sensitivity. The study also reveals the role of privacy policies and security concerns in consumer intentions to use e-wallets. Based on the research results, the study provides recommendations for consumers, e-wallet providers, and governmental agencies to increase awareness of and responsibility for information security among the consumers who use e-wallets. https://tckh.dlu.edu.vn/index.php/tckhdhdl/article/view/1116Data securityIntention to use e-walletsSecurity risksSecurity trustSocial influence. |
| spellingShingle | Thi Thu Huong Hoang Hoang Nam Vu Thi Khanh Chi Nguyen THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETS Tạp chí Khoa học Đại học Đà Lạt Data security Intention to use e-wallets Security risks Security trust Social influence. |
| title | THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETS |
| title_full | THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETS |
| title_fullStr | THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETS |
| title_full_unstemmed | THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETS |
| title_short | THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETS |
| title_sort | impact of data security on the intention of vietnamese consumers to use e wallets |
| topic | Data security Intention to use e-wallets Security risks Security trust Social influence. |
| url | https://tckh.dlu.edu.vn/index.php/tckhdhdl/article/view/1116 |
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