Organizational support and turnover intention in the Spanish IT consultancy sector: Role of organizational commitment

This paper focuses on the IT consultancy sector, an area of strategic importance within the Spanish economy and its mains aim is to analyse the impact that the support perceived by employees has on their organizational commitment and turnover intention.We distributed a questionnaire with a five-poin...

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Main Authors: Julio Suárez-Albanchez, Santiago Gutierrez-Broncano, Pedro Jimenez-Estevez, Juan Jose Blazquez-Resino
Format: Article
Language:English
Published: Taylor & Francis Group 2022-12-01
Series:Cogent Social Sciences
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311886.2022.2051790
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author Julio Suárez-Albanchez
Santiago Gutierrez-Broncano
Pedro Jimenez-Estevez
Juan Jose Blazquez-Resino
author_facet Julio Suárez-Albanchez
Santiago Gutierrez-Broncano
Pedro Jimenez-Estevez
Juan Jose Blazquez-Resino
author_sort Julio Suárez-Albanchez
collection DOAJ
description This paper focuses on the IT consultancy sector, an area of strategic importance within the Spanish economy and its mains aim is to analyse the impact that the support perceived by employees has on their organizational commitment and turnover intention.We distributed a questionnaire with a five-point Likert scale among 1000 professionals from various companies in the IT consultancy sector in Spain. The data collected were analysed using the PLS-SEM (partial least squares structural equation modelling) technique with the SmartPLS software. The analysis of the data demonstrates a negative relationship between employees’ perception of organizational support and their turnover intention, i.e., the greater the organizational support received, the lower the intention to leave the company. In companies where employees had a higher degree of organizational commitment, their intention to leave the company decreased to an even greater extent.This study shows that both the organizational support perceived by employees and their organizational commitment are important factors that influence their turnover intention; therefore, organizations need to take these aspects into consideration to reduce staff turnover rates.
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spelling doaj.art-ef260ff603e045e1b60a9e3eb104957d2022-12-21T22:09:42ZengTaylor & Francis GroupCogent Social Sciences2331-18862022-12-018110.1080/23311886.2022.2051790Organizational support and turnover intention in the Spanish IT consultancy sector: Role of organizational commitmentJulio Suárez-Albanchez0Santiago Gutierrez-Broncano1Pedro Jimenez-Estevez2Juan Jose Blazquez-Resino3Faculty of Law and Social Science, Castilla-La Mancha University, San Pedro Martir 45071, Toledo, SpainDeparment of Business Administration, Faculty of Social Science, Castilla-La Mancha University, Av. Real Fábrica de Seda, 45600, Toledo, SpainDeparment of Business Administration, Faculty of Law and Social Science, Castilla-La Mancha University, San Pedro Martir 45001, Toledo, SpainDeparment of Business Administration, Faculty of Law and Social Science, Castilla-La Mancha University, San Pedro Martir 45001, Toledo, SpainThis paper focuses on the IT consultancy sector, an area of strategic importance within the Spanish economy and its mains aim is to analyse the impact that the support perceived by employees has on their organizational commitment and turnover intention.We distributed a questionnaire with a five-point Likert scale among 1000 professionals from various companies in the IT consultancy sector in Spain. The data collected were analysed using the PLS-SEM (partial least squares structural equation modelling) technique with the SmartPLS software. The analysis of the data demonstrates a negative relationship between employees’ perception of organizational support and their turnover intention, i.e., the greater the organizational support received, the lower the intention to leave the company. In companies where employees had a higher degree of organizational commitment, their intention to leave the company decreased to an even greater extent.This study shows that both the organizational support perceived by employees and their organizational commitment are important factors that influence their turnover intention; therefore, organizations need to take these aspects into consideration to reduce staff turnover rates.https://www.tandfonline.com/doi/10.1080/23311886.2022.2051790Organizational supportturnover intentionorganizational commitmentIT consultancy
spellingShingle Julio Suárez-Albanchez
Santiago Gutierrez-Broncano
Pedro Jimenez-Estevez
Juan Jose Blazquez-Resino
Organizational support and turnover intention in the Spanish IT consultancy sector: Role of organizational commitment
Cogent Social Sciences
Organizational support
turnover intention
organizational commitment
IT consultancy
title Organizational support and turnover intention in the Spanish IT consultancy sector: Role of organizational commitment
title_full Organizational support and turnover intention in the Spanish IT consultancy sector: Role of organizational commitment
title_fullStr Organizational support and turnover intention in the Spanish IT consultancy sector: Role of organizational commitment
title_full_unstemmed Organizational support and turnover intention in the Spanish IT consultancy sector: Role of organizational commitment
title_short Organizational support and turnover intention in the Spanish IT consultancy sector: Role of organizational commitment
title_sort organizational support and turnover intention in the spanish it consultancy sector role of organizational commitment
topic Organizational support
turnover intention
organizational commitment
IT consultancy
url https://www.tandfonline.com/doi/10.1080/23311886.2022.2051790
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AT pedrojimenezestevez organizationalsupportandturnoverintentioninthespanishitconsultancysectorroleoforganizationalcommitment
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