THE DETERMINANT OF WEBSITE QUALITY AND E- SERVICE QUALITY AT SME IN INDONESIA

THE DETERMINANT OF WEBSITE QUALITY AND E- SERVICE QUALITY AT SME IN INDONESIA

This study aims to examine the dimensions which determine the Website Quality and E-Service Quality in Small and Medium Enterprises (SMEs) in Indonesia. As one of the important determinant dimensions for website quality, E-Service Quality is specifically observed to find out the specific factors tha...

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Bibliographic Details
Main Authors:	Tatik Suryani, Abu Amar Fauzi, Moch Nurhadi
Format:	Article
Language:	English
Published:	Petra Christian University 2020-09-01
Series:	Jurnal Manajemen dan Wirausaha
Subjects:	website quality information quality e-service system quality

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