Expectations and Perceptions of Dutch Pharmacy Staff Regarding a New Framework for Continence Care: A Focus Group Study

Based on complaints that patients with urinary incontinence were not receiving the correct medical aids, the Dutch Ministry of Health, Wellbeing, and Sports requested further exploration. This resulted in a new framework based on considering individual activities of daily living when providing conti...

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Main Authors: Miranda C Schreuder, Henk van der Worp, Esther I Metting, Marco H Blanker
Format: Article
Language:English
Published: SAGE Publishing 2021-07-01
Series:Health Services Insights
Online Access:https://doi.org/10.1177/11786329211033263
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author Miranda C Schreuder
Henk van der Worp
Esther I Metting
Marco H Blanker
author_facet Miranda C Schreuder
Henk van der Worp
Esther I Metting
Marco H Blanker
author_sort Miranda C Schreuder
collection DOAJ
description Based on complaints that patients with urinary incontinence were not receiving the correct medical aids, the Dutch Ministry of Health, Wellbeing, and Sports requested further exploration. This resulted in a new framework based on considering individual activities of daily living when providing continence products. We aimed to explore the expectations of pharmacy staff regarding this new framework for continence care in the Netherlands and to establish the facilitators and barriers associated with that care. In total, 15 participants from 7 different pharmacies participated in 2 focus groups. Data analysis was by thematic content analysis. Pharmacy employees were positive about the idea of considering individual daily activities when providing continence products in the new framework, but they did have some reservations about the feasibility of implementation in daily practice. Barriers to optimal continence care included low reimbursement for patients with incontinence, especially with non-standard needs, and poor communication between the various stakeholders in continence care. Efforts must be extended to review the current reimbursement system and to change the policies and information provided by stakeholders in continence care, before the new framework will make a real impact in clinical practice.
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spelling doaj.art-ef6e51bea7d0439396e254715edf51382022-12-21T18:23:41ZengSAGE PublishingHealth Services Insights1178-63292021-07-011410.1177/11786329211033263Expectations and Perceptions of Dutch Pharmacy Staff Regarding a New Framework for Continence Care: A Focus Group StudyMiranda C SchreuderHenk van der WorpEsther I MettingMarco H BlankerBased on complaints that patients with urinary incontinence were not receiving the correct medical aids, the Dutch Ministry of Health, Wellbeing, and Sports requested further exploration. This resulted in a new framework based on considering individual activities of daily living when providing continence products. We aimed to explore the expectations of pharmacy staff regarding this new framework for continence care in the Netherlands and to establish the facilitators and barriers associated with that care. In total, 15 participants from 7 different pharmacies participated in 2 focus groups. Data analysis was by thematic content analysis. Pharmacy employees were positive about the idea of considering individual daily activities when providing continence products in the new framework, but they did have some reservations about the feasibility of implementation in daily practice. Barriers to optimal continence care included low reimbursement for patients with incontinence, especially with non-standard needs, and poor communication between the various stakeholders in continence care. Efforts must be extended to review the current reimbursement system and to change the policies and information provided by stakeholders in continence care, before the new framework will make a real impact in clinical practice.https://doi.org/10.1177/11786329211033263
spellingShingle Miranda C Schreuder
Henk van der Worp
Esther I Metting
Marco H Blanker
Expectations and Perceptions of Dutch Pharmacy Staff Regarding a New Framework for Continence Care: A Focus Group Study
Health Services Insights
title Expectations and Perceptions of Dutch Pharmacy Staff Regarding a New Framework for Continence Care: A Focus Group Study
title_full Expectations and Perceptions of Dutch Pharmacy Staff Regarding a New Framework for Continence Care: A Focus Group Study
title_fullStr Expectations and Perceptions of Dutch Pharmacy Staff Regarding a New Framework for Continence Care: A Focus Group Study
title_full_unstemmed Expectations and Perceptions of Dutch Pharmacy Staff Regarding a New Framework for Continence Care: A Focus Group Study
title_short Expectations and Perceptions of Dutch Pharmacy Staff Regarding a New Framework for Continence Care: A Focus Group Study
title_sort expectations and perceptions of dutch pharmacy staff regarding a new framework for continence care a focus group study
url https://doi.org/10.1177/11786329211033263
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AT estherimetting expectationsandperceptionsofdutchpharmacystaffregardinganewframeworkforcontinencecareafocusgroupstudy
AT marcohblanker expectationsandperceptionsofdutchpharmacystaffregardinganewframeworkforcontinencecareafocusgroupstudy