| Summary: | The article seeks to describe and analyse social conflictuality in the workplace. Based on an empirical study of an engineers’ strike at a telecommunications firm’s research centre, the study delves into the events and processes that preceded and triggered this industrial action. It identifies a conflictuality dynamic whose characteristics vary over time, and where participants’ capacity for mobilisation is largely driven by ICT-related connexionnist practices. At the same time, a number of tensions weigh upon strikers’ cohesion and reveal differences between the positions of technical experts vs. managers. By monitoring actors’ experience closely, the approach highlights the complex and problematic conflictuality of work in light of the different kinds of behaviour being examined here, and the social and political issues that they raise.
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