The Influence of Emotional Intelligence on Job Burnout and Job Performance: Mediating Effect of Psychological Capital

How does emotional intelligence (EI) affect job performance and job burnout? Direct or indirect? What role does psychological capital play? This study surveyed 450 employees of various enterprises through questionnaires. Results are as follows: (1) Employees’ EI has a positive predictive effect on p...

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Main Authors: Zhun Gong, Yuqi Chen, Yayu Wang
Format: Article
Language:English
Published: Frontiers Media S.A. 2019-12-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/article/10.3389/fpsyg.2019.02707/full
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author Zhun Gong
Yuqi Chen
Yayu Wang
author_facet Zhun Gong
Yuqi Chen
Yayu Wang
author_sort Zhun Gong
collection DOAJ
description How does emotional intelligence (EI) affect job performance and job burnout? Direct or indirect? What role does psychological capital play? This study surveyed 450 employees of various enterprises through questionnaires. Results are as follows: (1) Employees’ EI has a positive predictive effect on psychological capital and job performance, and it is negatively correlated with job burnout; (2) psychological capital has a negative predictive effect on job burnout and a positive predictive effect on job performance; and (3) psychological capital plays a mediating role in the relationship between EI and job burnout/performance. Results of this study may contribute to develop EI theories in organizational behavior field. As for enterprises, improving the EI of employees will help to improve their psychological capital, and high psychological capital will lead to positive job performance and less job burnout.
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spelling doaj.art-ef82f1ff469c4bfb8d0e2bbbd1cddb952022-12-22T01:23:18ZengFrontiers Media S.A.Frontiers in Psychology1664-10782019-12-011010.3389/fpsyg.2019.02707486722The Influence of Emotional Intelligence on Job Burnout and Job Performance: Mediating Effect of Psychological CapitalZhun GongYuqi ChenYayu WangHow does emotional intelligence (EI) affect job performance and job burnout? Direct or indirect? What role does psychological capital play? This study surveyed 450 employees of various enterprises through questionnaires. Results are as follows: (1) Employees’ EI has a positive predictive effect on psychological capital and job performance, and it is negatively correlated with job burnout; (2) psychological capital has a negative predictive effect on job burnout and a positive predictive effect on job performance; and (3) psychological capital plays a mediating role in the relationship between EI and job burnout/performance. Results of this study may contribute to develop EI theories in organizational behavior field. As for enterprises, improving the EI of employees will help to improve their psychological capital, and high psychological capital will lead to positive job performance and less job burnout.https://www.frontiersin.org/article/10.3389/fpsyg.2019.02707/fullpsychological capitalemotional intelligencejob performancejob burnoutintermediary effect
spellingShingle Zhun Gong
Yuqi Chen
Yayu Wang
The Influence of Emotional Intelligence on Job Burnout and Job Performance: Mediating Effect of Psychological Capital
Frontiers in Psychology
psychological capital
emotional intelligence
job performance
job burnout
intermediary effect
title The Influence of Emotional Intelligence on Job Burnout and Job Performance: Mediating Effect of Psychological Capital
title_full The Influence of Emotional Intelligence on Job Burnout and Job Performance: Mediating Effect of Psychological Capital
title_fullStr The Influence of Emotional Intelligence on Job Burnout and Job Performance: Mediating Effect of Psychological Capital
title_full_unstemmed The Influence of Emotional Intelligence on Job Burnout and Job Performance: Mediating Effect of Psychological Capital
title_short The Influence of Emotional Intelligence on Job Burnout and Job Performance: Mediating Effect of Psychological Capital
title_sort influence of emotional intelligence on job burnout and job performance mediating effect of psychological capital
topic psychological capital
emotional intelligence
job performance
job burnout
intermediary effect
url https://www.frontiersin.org/article/10.3389/fpsyg.2019.02707/full
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