The Influence of Emotional Intelligence on Job Burnout and Job Performance: Mediating Effect of Psychological Capital
How does emotional intelligence (EI) affect job performance and job burnout? Direct or indirect? What role does psychological capital play? This study surveyed 450 employees of various enterprises through questionnaires. Results are as follows: (1) Employees’ EI has a positive predictive effect on p...
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Format: | Article |
Language: | English |
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Frontiers Media S.A.
2019-12-01
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Series: | Frontiers in Psychology |
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Online Access: | https://www.frontiersin.org/article/10.3389/fpsyg.2019.02707/full |
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author | Zhun Gong Yuqi Chen Yayu Wang |
author_facet | Zhun Gong Yuqi Chen Yayu Wang |
author_sort | Zhun Gong |
collection | DOAJ |
description | How does emotional intelligence (EI) affect job performance and job burnout? Direct or indirect? What role does psychological capital play? This study surveyed 450 employees of various enterprises through questionnaires. Results are as follows: (1) Employees’ EI has a positive predictive effect on psychological capital and job performance, and it is negatively correlated with job burnout; (2) psychological capital has a negative predictive effect on job burnout and a positive predictive effect on job performance; and (3) psychological capital plays a mediating role in the relationship between EI and job burnout/performance. Results of this study may contribute to develop EI theories in organizational behavior field. As for enterprises, improving the EI of employees will help to improve their psychological capital, and high psychological capital will lead to positive job performance and less job burnout. |
first_indexed | 2024-12-11T02:50:38Z |
format | Article |
id | doaj.art-ef82f1ff469c4bfb8d0e2bbbd1cddb95 |
institution | Directory Open Access Journal |
issn | 1664-1078 |
language | English |
last_indexed | 2024-12-11T02:50:38Z |
publishDate | 2019-12-01 |
publisher | Frontiers Media S.A. |
record_format | Article |
series | Frontiers in Psychology |
spelling | doaj.art-ef82f1ff469c4bfb8d0e2bbbd1cddb952022-12-22T01:23:18ZengFrontiers Media S.A.Frontiers in Psychology1664-10782019-12-011010.3389/fpsyg.2019.02707486722The Influence of Emotional Intelligence on Job Burnout and Job Performance: Mediating Effect of Psychological CapitalZhun GongYuqi ChenYayu WangHow does emotional intelligence (EI) affect job performance and job burnout? Direct or indirect? What role does psychological capital play? This study surveyed 450 employees of various enterprises through questionnaires. Results are as follows: (1) Employees’ EI has a positive predictive effect on psychological capital and job performance, and it is negatively correlated with job burnout; (2) psychological capital has a negative predictive effect on job burnout and a positive predictive effect on job performance; and (3) psychological capital plays a mediating role in the relationship between EI and job burnout/performance. Results of this study may contribute to develop EI theories in organizational behavior field. As for enterprises, improving the EI of employees will help to improve their psychological capital, and high psychological capital will lead to positive job performance and less job burnout.https://www.frontiersin.org/article/10.3389/fpsyg.2019.02707/fullpsychological capitalemotional intelligencejob performancejob burnoutintermediary effect |
spellingShingle | Zhun Gong Yuqi Chen Yayu Wang The Influence of Emotional Intelligence on Job Burnout and Job Performance: Mediating Effect of Psychological Capital Frontiers in Psychology psychological capital emotional intelligence job performance job burnout intermediary effect |
title | The Influence of Emotional Intelligence on Job Burnout and Job Performance: Mediating Effect of Psychological Capital |
title_full | The Influence of Emotional Intelligence on Job Burnout and Job Performance: Mediating Effect of Psychological Capital |
title_fullStr | The Influence of Emotional Intelligence on Job Burnout and Job Performance: Mediating Effect of Psychological Capital |
title_full_unstemmed | The Influence of Emotional Intelligence on Job Burnout and Job Performance: Mediating Effect of Psychological Capital |
title_short | The Influence of Emotional Intelligence on Job Burnout and Job Performance: Mediating Effect of Psychological Capital |
title_sort | influence of emotional intelligence on job burnout and job performance mediating effect of psychological capital |
topic | psychological capital emotional intelligence job performance job burnout intermediary effect |
url | https://www.frontiersin.org/article/10.3389/fpsyg.2019.02707/full |
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