A conceptual framework of virtual team effectiveness from the socio-technical perspective

In the era of globalization and technologization, virtual teamwork has become a routine part of professional activity in the software industry and other industries. Understanding virtual team effectiveness helps the management to improve the overall effectiveness of organizations. In this paper, we...

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Main Authors: Huynh Thi Minh Chau, Nguyen Manh Tuan
Format: Article
Language:English
Published: HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE 2018-10-01
Series:Ho Chi Minh City Open University Journal of Science - Economics and Business Administration
Subjects:
Online Access:https://journalofscience.ou.edu.vn/index.php/econ-en/article/view/164
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author Huynh Thi Minh Chau
Nguyen Manh Tuan
author_facet Huynh Thi Minh Chau
Nguyen Manh Tuan
author_sort Huynh Thi Minh Chau
collection DOAJ
description In the era of globalization and technologization, virtual teamwork has become a routine part of professional activity in the software industry and other industries. Understanding virtual team effectiveness helps the management to improve the overall effectiveness of organizations. In this paper, we conduct a literature review of team research to set up a conceptual framework of virtual team effectiveness based on the socio-technical perspective and Inputs-Mediators- Outputs-Inputs model. Our framework includes some salient inputs, mediators and outputs of virtual team life-cycle; specifically, technology readiness and intention to explore are two technical antecedents; team learning and transactive memory system are two social antecedents; and team performance is a socio-technical output representing virtual team effectiveness. After that, a 27-item measuring instrument of aforesaid concepts is proposed after a qualitative survey of 19 virtual team leaders and a quantitative survey of 151 virtual team members from 19 companies locating in Vietnam. The results are references for those interested in improving virtual team effectiveness.
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spelling doaj.art-efb0ef670fde4b6eb372a8f806f211922022-12-21T20:07:50ZengHO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCEHo Chi Minh City Open University Journal of Science - Economics and Business Administration2734-93142734-95862018-10-0182659410.46223/HCMCOUJS.econ.en.8.2.164.2018123A conceptual framework of virtual team effectiveness from the socio-technical perspectiveHuynh Thi Minh Chau0Nguyen Manh Tuan1Ho Chi Minh City University of Technology, Vietnam National University HCMCHo Chi Minh City University of Technology, Vietnam National University HCMCIn the era of globalization and technologization, virtual teamwork has become a routine part of professional activity in the software industry and other industries. Understanding virtual team effectiveness helps the management to improve the overall effectiveness of organizations. In this paper, we conduct a literature review of team research to set up a conceptual framework of virtual team effectiveness based on the socio-technical perspective and Inputs-Mediators- Outputs-Inputs model. Our framework includes some salient inputs, mediators and outputs of virtual team life-cycle; specifically, technology readiness and intention to explore are two technical antecedents; team learning and transactive memory system are two social antecedents; and team performance is a socio-technical output representing virtual team effectiveness. After that, a 27-item measuring instrument of aforesaid concepts is proposed after a qualitative survey of 19 virtual team leaders and a quantitative survey of 151 virtual team members from 19 companies locating in Vietnam. The results are references for those interested in improving virtual team effectiveness.https://journalofscience.ou.edu.vn/index.php/econ-en/article/view/164imoi modelsocio-technical perspectiveteam effectivenessvirtual team
spellingShingle Huynh Thi Minh Chau
Nguyen Manh Tuan
A conceptual framework of virtual team effectiveness from the socio-technical perspective
Ho Chi Minh City Open University Journal of Science - Economics and Business Administration
imoi model
socio-technical perspective
team effectiveness
virtual team
title A conceptual framework of virtual team effectiveness from the socio-technical perspective
title_full A conceptual framework of virtual team effectiveness from the socio-technical perspective
title_fullStr A conceptual framework of virtual team effectiveness from the socio-technical perspective
title_full_unstemmed A conceptual framework of virtual team effectiveness from the socio-technical perspective
title_short A conceptual framework of virtual team effectiveness from the socio-technical perspective
title_sort conceptual framework of virtual team effectiveness from the socio technical perspective
topic imoi model
socio-technical perspective
team effectiveness
virtual team
url https://journalofscience.ou.edu.vn/index.php/econ-en/article/view/164
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