Suffering and defense in work in a mental health care service

ABSTRACT Objective: to know the suffering and the strategies of defense of CAPS AD III workers, from the perspective of the Work Theater proposed by Dejours. Method: a descriptive qualitative research, of the case study type, with CAPS AD III workers, using as theoretical framework the Psychodynam...

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Main Authors: Marta Kolhs, Agnes Olschowsky, Lucimare Ferraz
Format: Article
Language:English
Published: Associação Brasileira de Enfermagem
Series:Revista Brasileira de Enfermagem
Subjects:
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672019000400903&lng=en&tlng=en
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author Marta Kolhs
Agnes Olschowsky
Lucimare Ferraz
author_facet Marta Kolhs
Agnes Olschowsky
Lucimare Ferraz
author_sort Marta Kolhs
collection DOAJ
description ABSTRACT Objective: to know the suffering and the strategies of defense of CAPS AD III workers, from the perspective of the Work Theater proposed by Dejours. Method: a descriptive qualitative research, of the case study type, with CAPS AD III workers, using as theoretical framework the Psychodynamics of Work. Results: CAPS AD III professionals identify that the suffering in the work arises from the frustration between the real and the prescribed one; by the hegemony of practices guided by the biomedical model; stigmatization and prejudice with users; and the limitations of the Health Care Network (Rede de Atenção à Saúde). As an individual defense strategy, the rationalization was defined, and as a collective strategy, the protection strategy. Final considerations: worker uses strategies of defenses to face suffering and give a new meaning to it, characterizing themselves as ways of apprehending, understanding and giving meaning and new looks to their work.
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spelling doaj.art-eff575d70423449284a61e1d7fee2ea72022-12-21T23:55:49ZengAssociação Brasileira de EnfermagemRevista Brasileira de Enfermagem1984-044672490390910.1590/0034-7167-2018-0140S0034-71672019000400903Suffering and defense in work in a mental health care serviceMarta KolhsAgnes OlschowskyLucimare FerrazABSTRACT Objective: to know the suffering and the strategies of defense of CAPS AD III workers, from the perspective of the Work Theater proposed by Dejours. Method: a descriptive qualitative research, of the case study type, with CAPS AD III workers, using as theoretical framework the Psychodynamics of Work. Results: CAPS AD III professionals identify that the suffering in the work arises from the frustration between the real and the prescribed one; by the hegemony of practices guided by the biomedical model; stigmatization and prejudice with users; and the limitations of the Health Care Network (Rede de Atenção à Saúde). As an individual defense strategy, the rationalization was defined, and as a collective strategy, the protection strategy. Final considerations: worker uses strategies of defenses to face suffering and give a new meaning to it, characterizing themselves as ways of apprehending, understanding and giving meaning and new looks to their work.http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672019000400903&lng=en&tlng=enSalud MentalSalud del TrabajadorAdaptación PsicológicaServicios de SaludEstrés Psicológico
spellingShingle Marta Kolhs
Agnes Olschowsky
Lucimare Ferraz
Suffering and defense in work in a mental health care service
Revista Brasileira de Enfermagem
Salud Mental
Salud del Trabajador
Adaptación Psicológica
Servicios de Salud
Estrés Psicológico
title Suffering and defense in work in a mental health care service
title_full Suffering and defense in work in a mental health care service
title_fullStr Suffering and defense in work in a mental health care service
title_full_unstemmed Suffering and defense in work in a mental health care service
title_short Suffering and defense in work in a mental health care service
title_sort suffering and defense in work in a mental health care service
topic Salud Mental
Salud del Trabajador
Adaptación Psicológica
Servicios de Salud
Estrés Psicológico
url http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672019000400903&lng=en&tlng=en
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