Assessing the factors influencing users accessing higher education content on TikTok

As its number of users increases, TikTok needs to focus on user retention. One such effort involves answering educational needs through social media. The purpose of this study is to analyze the factors affecting the continuance intention of TikTok users to obtain higher educational content. Data fro...

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Main Authors: Nadia Adilah Rahimullah, Sinta Bela Damayanti, Aisyah Amyra Izra, Putu Wuri Handayani
Format: Article
Language:English
Published: Taylor & Francis Group 2022-12-01
Series:Cogent Education
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/2331186X.2022.2148498
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author Nadia Adilah Rahimullah
Sinta Bela Damayanti
Aisyah Amyra Izra
Putu Wuri Handayani
author_facet Nadia Adilah Rahimullah
Sinta Bela Damayanti
Aisyah Amyra Izra
Putu Wuri Handayani
author_sort Nadia Adilah Rahimullah
collection DOAJ
description As its number of users increases, TikTok needs to focus on user retention. One such effort involves answering educational needs through social media. The purpose of this study is to analyze the factors affecting the continuance intention of TikTok users to obtain higher educational content. Data from this study were collected through online questionnaires from a total of 629 respondents. Then, the respondents’ data were processed using covariance-based structural equation modeling. This study found that the perceived usefulness and satisfaction affect TikTok users’ continuance intention towards higher educational content. This study suggests that TikTok should develop functionality and features that are more aligned with user preferences for accessing higher educational content.
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spelling doaj.art-eff916af5d524a5d808d4bb2ecab18572023-09-03T06:27:14ZengTaylor & Francis GroupCogent Education2331-186X2022-12-019110.1080/2331186X.2022.2148498Assessing the factors influencing users accessing higher education content on TikTokNadia Adilah Rahimullah0Sinta Bela Damayanti1Aisyah Amyra Izra2Putu Wuri Handayani3Information System Department, Faculty of Computer Science Universitas Indonesia, Depok, IndonesiaInformation System Department, Faculty of Computer Science Universitas Indonesia, Depok, IndonesiaInformation System Department, Faculty of Computer Science Universitas Indonesia, Depok, IndonesiaInformation System Department, Faculty of Computer Science Universitas Indonesia, Depok, IndonesiaAs its number of users increases, TikTok needs to focus on user retention. One such effort involves answering educational needs through social media. The purpose of this study is to analyze the factors affecting the continuance intention of TikTok users to obtain higher educational content. Data from this study were collected through online questionnaires from a total of 629 respondents. Then, the respondents’ data were processed using covariance-based structural equation modeling. This study found that the perceived usefulness and satisfaction affect TikTok users’ continuance intention towards higher educational content. This study suggests that TikTok should develop functionality and features that are more aligned with user preferences for accessing higher educational content.https://www.tandfonline.com/doi/10.1080/2331186X.2022.2148498social mediaTikTokcontinuance intentionhigher education contentIndonesia
spellingShingle Nadia Adilah Rahimullah
Sinta Bela Damayanti
Aisyah Amyra Izra
Putu Wuri Handayani
Assessing the factors influencing users accessing higher education content on TikTok
Cogent Education
social media
TikTok
continuance intention
higher education content
Indonesia
title Assessing the factors influencing users accessing higher education content on TikTok
title_full Assessing the factors influencing users accessing higher education content on TikTok
title_fullStr Assessing the factors influencing users accessing higher education content on TikTok
title_full_unstemmed Assessing the factors influencing users accessing higher education content on TikTok
title_short Assessing the factors influencing users accessing higher education content on TikTok
title_sort assessing the factors influencing users accessing higher education content on tiktok
topic social media
TikTok
continuance intention
higher education content
Indonesia
url https://www.tandfonline.com/doi/10.1080/2331186X.2022.2148498
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