Relation between Experience Categories and Psychological Needs

Knowledge about human behaviour and motivation is essential for designing a positive user experience (UX). Theories of psychological needs have been profoundly researched and well-established in UX research. Experience categories are a rather new practical human-centred design method; they are not b...

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Main Authors: Christina Haspel, Magdalena Laib, Leslie-Ann Early, Michael Burmester
Format: Article
Language:English
Published: MDPI AG 2022-09-01
Series:Multimodal Technologies and Interaction
Subjects:
Online Access:https://www.mdpi.com/2414-4088/6/9/80
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author Christina Haspel
Magdalena Laib
Leslie-Ann Early
Michael Burmester
author_facet Christina Haspel
Magdalena Laib
Leslie-Ann Early
Michael Burmester
author_sort Christina Haspel
collection DOAJ
description Knowledge about human behaviour and motivation is essential for designing a positive user experience (UX). Theories of psychological needs have been profoundly researched and well-established in UX research. Experience categories are a rather new practical human-centred design method; they are not based on a psychological model, but instead on an empirical approach. Experience categories describe common positive experiences in a particular context. According to Hassenzahl, positive experiences result from the fulfilment of psychological needs. However, there has been no research on how experience categories and needs are associated. To fill this gap and enrich the knowledge about experience categories, we investigated which needs co-occur with them. In Study 1, we used a more general approach: experience categories of work context were operationalised with scenarios that were rated with a needs questionnaire. In Study 2, we aimed to replicate the findings of Study 1 in a more specific work context by investigating the relationship between experience categories and needs for an existing sample of experiences. Results show a consistent relationship between some experience categories and needs in both studies. Moreover, the need for competence was particularly relevant in the work context. Future studies should expand on this research to further work contexts.
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spelling doaj.art-f001865fd584497194a641aa08db033e2023-11-23T18:05:08ZengMDPI AGMultimodal Technologies and Interaction2414-40882022-09-01698010.3390/mti6090080Relation between Experience Categories and Psychological NeedsChristina Haspel0Magdalena Laib1Leslie-Ann Early2Michael Burmester3Information Experience Design Research Group (IXD), Hochschule der Medien, University of Applied Sciences, Nobelstraße 10, 70569 Stuttgart, GermanyInformation Experience Design Research Group (IXD), Hochschule der Medien, University of Applied Sciences, Nobelstraße 10, 70569 Stuttgart, GermanyInformation Experience Design Research Group (IXD), Hochschule der Medien, University of Applied Sciences, Nobelstraße 10, 70569 Stuttgart, GermanyInformation Experience Design Research Group (IXD), Hochschule der Medien, University of Applied Sciences, Nobelstraße 10, 70569 Stuttgart, GermanyKnowledge about human behaviour and motivation is essential for designing a positive user experience (UX). Theories of psychological needs have been profoundly researched and well-established in UX research. Experience categories are a rather new practical human-centred design method; they are not based on a psychological model, but instead on an empirical approach. Experience categories describe common positive experiences in a particular context. According to Hassenzahl, positive experiences result from the fulfilment of psychological needs. However, there has been no research on how experience categories and needs are associated. To fill this gap and enrich the knowledge about experience categories, we investigated which needs co-occur with them. In Study 1, we used a more general approach: experience categories of work context were operationalised with scenarios that were rated with a needs questionnaire. In Study 2, we aimed to replicate the findings of Study 1 in a more specific work context by investigating the relationship between experience categories and needs for an existing sample of experiences. Results show a consistent relationship between some experience categories and needs in both studies. Moreover, the need for competence was particularly relevant in the work context. Future studies should expand on this research to further work contexts.https://www.mdpi.com/2414-4088/6/9/80experience categorypsychological needuser experience
spellingShingle Christina Haspel
Magdalena Laib
Leslie-Ann Early
Michael Burmester
Relation between Experience Categories and Psychological Needs
Multimodal Technologies and Interaction
experience category
psychological need
user experience
title Relation between Experience Categories and Psychological Needs
title_full Relation between Experience Categories and Psychological Needs
title_fullStr Relation between Experience Categories and Psychological Needs
title_full_unstemmed Relation between Experience Categories and Psychological Needs
title_short Relation between Experience Categories and Psychological Needs
title_sort relation between experience categories and psychological needs
topic experience category
psychological need
user experience
url https://www.mdpi.com/2414-4088/6/9/80
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