APA (7th ed.) Citation

Nurrohman, R., Astuti, E. S., & Yulianto, E. (2023). The Effect of E-CRM Implementation and E-Service Quality on Corporate Image and Customer Satisfaction and Its Impact on Customer Loyalty. University of Brawijaya.

Chicago Style (17th ed.) Citation

Nurrohman, Rosyid, Endang Siti Astuti, and Edy Yulianto. The Effect of E-CRM Implementation and E-Service Quality on Corporate Image and Customer Satisfaction and Its Impact on Customer Loyalty. University of Brawijaya, 2023.

MLA (9th ed.) Citation

Nurrohman, Rosyid, et al. The Effect of E-CRM Implementation and E-Service Quality on Corporate Image and Customer Satisfaction and Its Impact on Customer Loyalty. University of Brawijaya, 2023.