Community needs for the digital divide on the smart city policy

This research aims to determine the influence of smart city policy and community needs on the effective implementation of such initiatives, considering the existence of a digital divide within Tangerang City. The digital divide presents a significant challenge for local governments as they strive to...

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Main Authors: Toddy Aditya, Sinta Ningrum, Heru Nurasa, Ira Irawati
Format: Article
Language:English
Published: Elsevier 2023-08-01
Series:Heliyon
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2405844023061406
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author Toddy Aditya
Sinta Ningrum
Heru Nurasa
Ira Irawati
author_facet Toddy Aditya
Sinta Ningrum
Heru Nurasa
Ira Irawati
author_sort Toddy Aditya
collection DOAJ
description This research aims to determine the influence of smart city policy and community needs on the effective implementation of such initiatives, considering the existence of a digital divide within Tangerang City. The digital divide presents a significant challenge for local governments as they strive to ensure equitable and inclusive access to adequate public services for the entire community. A quantitative method of explanatory survey approach was used in this research with questionnaires sent as part of the data collection process in 13 districts of Tangerang City. A total of 400 participants were utilized and data processing was carried out using the SEM-PLS model. Building a smart city was intended to enhance the quality of life by using urban information and technology to increase service effectiveness and cater to community needs. By harnessing information communication technology, the government proactively monitored city dynamics, drove positive changes, and enhanced residents' quality of life. This enabled direct engagement with both residents and infrastructure, making technology an indispensable component of smart city development. Through this mutual utilization, local governments and communities could equally benefit from the advantages and conveniences offered by smart city.
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spelling doaj.art-f053557114864953a83d4078d1dd04302023-08-30T05:53:08ZengElsevierHeliyon2405-84402023-08-0198e18932Community needs for the digital divide on the smart city policyToddy Aditya0Sinta Ningrum1Heru Nurasa2Ira Irawati3Department Governance Science, Universitas Muhammadiyah Tangerang, Tangerang, Indonesia; Corresponding author.Department Public Administration, Universitas Padjajaran, Bandung, IndonesiaDepartment Public Administration, Universitas Padjajaran, Bandung, IndonesiaDepartment Public Administration, Universitas Padjajaran, Bandung, IndonesiaThis research aims to determine the influence of smart city policy and community needs on the effective implementation of such initiatives, considering the existence of a digital divide within Tangerang City. The digital divide presents a significant challenge for local governments as they strive to ensure equitable and inclusive access to adequate public services for the entire community. A quantitative method of explanatory survey approach was used in this research with questionnaires sent as part of the data collection process in 13 districts of Tangerang City. A total of 400 participants were utilized and data processing was carried out using the SEM-PLS model. Building a smart city was intended to enhance the quality of life by using urban information and technology to increase service effectiveness and cater to community needs. By harnessing information communication technology, the government proactively monitored city dynamics, drove positive changes, and enhanced residents' quality of life. This enabled direct engagement with both residents and infrastructure, making technology an indispensable component of smart city development. Through this mutual utilization, local governments and communities could equally benefit from the advantages and conveniences offered by smart city.http://www.sciencedirect.com/science/article/pii/S2405844023061406Digital divideICTPolicy implementationSmart cityTangerang
spellingShingle Toddy Aditya
Sinta Ningrum
Heru Nurasa
Ira Irawati
Community needs for the digital divide on the smart city policy
Heliyon
Digital divide
ICT
Policy implementation
Smart city
Tangerang
title Community needs for the digital divide on the smart city policy
title_full Community needs for the digital divide on the smart city policy
title_fullStr Community needs for the digital divide on the smart city policy
title_full_unstemmed Community needs for the digital divide on the smart city policy
title_short Community needs for the digital divide on the smart city policy
title_sort community needs for the digital divide on the smart city policy
topic Digital divide
ICT
Policy implementation
Smart city
Tangerang
url http://www.sciencedirect.com/science/article/pii/S2405844023061406
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