PENGARUH PENGOLAHAN KOLEKSI, KOMPETENSI PENGELOLA, DAN FASILITAS PERPUSTAKAAN TERHADAP KUALITAS PELAYANAN PERPUSTAKAAN

This study aims to determine whether the influence of collections, library management competence, and library facilities on the quality of library services. This research includes quantitative research. Population in this research is all users in 2017. The sampling technique used is incidental sampl...

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Bibliographic Details
Main Authors: Sefko Bintang Guntara, Nanik Suryani
Format: Article
Language:English
Published: Universitas Negeri Semarang 2017-10-01
Series:Economic Education Analysis Journal
Subjects:
Online Access:https://journal.unnes.ac.id/sju/index.php/eeaj/article/view/20344
Description
Summary:This study aims to determine whether the influence of collections, library management competence, and library facilities on the quality of library services. This research includes quantitative research. Population in this research is all users in 2017. The sampling technique used is incidental sampling and by using iteration formula obtained by respondent with amount of 116 users. Methods of data analysis used descriptive percentage and multiple linear regression. The results showed that the multiple linear regression equation is Y = 16.438 + 0.363X1 + 0,379X2 + 0,480X3 + e. The amount of influence simultaneously between the collection processing, library management books, and library facilities on the quality of library services 51.10%. The variable that gives the biggest influence is library facility that percentage of 10,89%, while the collection form give influence 10,56% and the value of library management competence give less influence that is equal to 9,00%.
ISSN:2252-6544