Social Media Bullying in the Workplace and Its Impact on Work Engagement: A Case of Psychological Well-Being

The hotel industry has transformed the social and official interaction and communication landscape due to information technology. This has created a new venue for bullying, known as cyberbullying. This study aims to examine the impact of workplace cyberbullying on the work engagement of hotel employ...

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Main Authors: Aizza Anwar, Daisy Mui Hung Kee, Muhammad Fazal Ijaz
Format: Article
Language:English
Published: MDPI AG 2022-03-01
Series:Information
Subjects:
Online Access:https://www.mdpi.com/2078-2489/13/4/165
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author Aizza Anwar
Daisy Mui Hung Kee
Muhammad Fazal Ijaz
author_facet Aizza Anwar
Daisy Mui Hung Kee
Muhammad Fazal Ijaz
author_sort Aizza Anwar
collection DOAJ
description The hotel industry has transformed the social and official interaction and communication landscape due to information technology. This has created a new venue for bullying, known as cyberbullying. This study aims to examine the impact of workplace cyberbullying on the work engagement of hotel employees while examining the mediating role of psychological well-being and work meaningfulness using the job demand resource model and conservation of resource theory. The data (<i>n</i> = 470) were collected from 4-star and 5-star hotel employees in Pakistan. The results reported that psychological well-being mediates the relationship between workplace cyberbullying and work engagement. Moreover, work meaningfulness also mediates the relationship between psychological well-being and work engagement. Findings suggest that the hotel industry of Pakistan should acknowledge the presence of cyberbullying and design policies and procedures to maintain a healthy work environment for employees’ psychological well-being and ensure that hotel employees find their work meaningful.
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spelling doaj.art-f0a523ef79254bb1a3953a373acb82162023-12-03T13:31:14ZengMDPI AGInformation2078-24892022-03-0113416510.3390/info13040165Social Media Bullying in the Workplace and Its Impact on Work Engagement: A Case of Psychological Well-BeingAizza Anwar0Daisy Mui Hung Kee1Muhammad Fazal Ijaz2School of Management, Universiti Sains Malaysia, Penang 11800, MalaysiaSchool of Management, Universiti Sains Malaysia, Penang 11800, MalaysiaDepartment of Intelligent Mechatronics Engineering, Sejong University, Seoul 05006, KoreaThe hotel industry has transformed the social and official interaction and communication landscape due to information technology. This has created a new venue for bullying, known as cyberbullying. This study aims to examine the impact of workplace cyberbullying on the work engagement of hotel employees while examining the mediating role of psychological well-being and work meaningfulness using the job demand resource model and conservation of resource theory. The data (<i>n</i> = 470) were collected from 4-star and 5-star hotel employees in Pakistan. The results reported that psychological well-being mediates the relationship between workplace cyberbullying and work engagement. Moreover, work meaningfulness also mediates the relationship between psychological well-being and work engagement. Findings suggest that the hotel industry of Pakistan should acknowledge the presence of cyberbullying and design policies and procedures to maintain a healthy work environment for employees’ psychological well-being and ensure that hotel employees find their work meaningful.https://www.mdpi.com/2078-2489/13/4/165social mediaworkplace cyberbullyingwork engagementpsychological well-beingwork meaningfulness
spellingShingle Aizza Anwar
Daisy Mui Hung Kee
Muhammad Fazal Ijaz
Social Media Bullying in the Workplace and Its Impact on Work Engagement: A Case of Psychological Well-Being
Information
social media
workplace cyberbullying
work engagement
psychological well-being
work meaningfulness
title Social Media Bullying in the Workplace and Its Impact on Work Engagement: A Case of Psychological Well-Being
title_full Social Media Bullying in the Workplace and Its Impact on Work Engagement: A Case of Psychological Well-Being
title_fullStr Social Media Bullying in the Workplace and Its Impact on Work Engagement: A Case of Psychological Well-Being
title_full_unstemmed Social Media Bullying in the Workplace and Its Impact on Work Engagement: A Case of Psychological Well-Being
title_short Social Media Bullying in the Workplace and Its Impact on Work Engagement: A Case of Psychological Well-Being
title_sort social media bullying in the workplace and its impact on work engagement a case of psychological well being
topic social media
workplace cyberbullying
work engagement
psychological well-being
work meaningfulness
url https://www.mdpi.com/2078-2489/13/4/165
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