Social Media Bullying in the Workplace and Its Impact on Work Engagement: A Case of Psychological Well-Being
The hotel industry has transformed the social and official interaction and communication landscape due to information technology. This has created a new venue for bullying, known as cyberbullying. This study aims to examine the impact of workplace cyberbullying on the work engagement of hotel employ...
Main Authors: | , , |
---|---|
Format: | Article |
Language: | English |
Published: |
MDPI AG
2022-03-01
|
Series: | Information |
Subjects: | |
Online Access: | https://www.mdpi.com/2078-2489/13/4/165 |
_version_ | 1797410714326925312 |
---|---|
author | Aizza Anwar Daisy Mui Hung Kee Muhammad Fazal Ijaz |
author_facet | Aizza Anwar Daisy Mui Hung Kee Muhammad Fazal Ijaz |
author_sort | Aizza Anwar |
collection | DOAJ |
description | The hotel industry has transformed the social and official interaction and communication landscape due to information technology. This has created a new venue for bullying, known as cyberbullying. This study aims to examine the impact of workplace cyberbullying on the work engagement of hotel employees while examining the mediating role of psychological well-being and work meaningfulness using the job demand resource model and conservation of resource theory. The data (<i>n</i> = 470) were collected from 4-star and 5-star hotel employees in Pakistan. The results reported that psychological well-being mediates the relationship between workplace cyberbullying and work engagement. Moreover, work meaningfulness also mediates the relationship between psychological well-being and work engagement. Findings suggest that the hotel industry of Pakistan should acknowledge the presence of cyberbullying and design policies and procedures to maintain a healthy work environment for employees’ psychological well-being and ensure that hotel employees find their work meaningful. |
first_indexed | 2024-03-09T04:34:26Z |
format | Article |
id | doaj.art-f0a523ef79254bb1a3953a373acb8216 |
institution | Directory Open Access Journal |
issn | 2078-2489 |
language | English |
last_indexed | 2024-03-09T04:34:26Z |
publishDate | 2022-03-01 |
publisher | MDPI AG |
record_format | Article |
series | Information |
spelling | doaj.art-f0a523ef79254bb1a3953a373acb82162023-12-03T13:31:14ZengMDPI AGInformation2078-24892022-03-0113416510.3390/info13040165Social Media Bullying in the Workplace and Its Impact on Work Engagement: A Case of Psychological Well-BeingAizza Anwar0Daisy Mui Hung Kee1Muhammad Fazal Ijaz2School of Management, Universiti Sains Malaysia, Penang 11800, MalaysiaSchool of Management, Universiti Sains Malaysia, Penang 11800, MalaysiaDepartment of Intelligent Mechatronics Engineering, Sejong University, Seoul 05006, KoreaThe hotel industry has transformed the social and official interaction and communication landscape due to information technology. This has created a new venue for bullying, known as cyberbullying. This study aims to examine the impact of workplace cyberbullying on the work engagement of hotel employees while examining the mediating role of psychological well-being and work meaningfulness using the job demand resource model and conservation of resource theory. The data (<i>n</i> = 470) were collected from 4-star and 5-star hotel employees in Pakistan. The results reported that psychological well-being mediates the relationship between workplace cyberbullying and work engagement. Moreover, work meaningfulness also mediates the relationship between psychological well-being and work engagement. Findings suggest that the hotel industry of Pakistan should acknowledge the presence of cyberbullying and design policies and procedures to maintain a healthy work environment for employees’ psychological well-being and ensure that hotel employees find their work meaningful.https://www.mdpi.com/2078-2489/13/4/165social mediaworkplace cyberbullyingwork engagementpsychological well-beingwork meaningfulness |
spellingShingle | Aizza Anwar Daisy Mui Hung Kee Muhammad Fazal Ijaz Social Media Bullying in the Workplace and Its Impact on Work Engagement: A Case of Psychological Well-Being Information social media workplace cyberbullying work engagement psychological well-being work meaningfulness |
title | Social Media Bullying in the Workplace and Its Impact on Work Engagement: A Case of Psychological Well-Being |
title_full | Social Media Bullying in the Workplace and Its Impact on Work Engagement: A Case of Psychological Well-Being |
title_fullStr | Social Media Bullying in the Workplace and Its Impact on Work Engagement: A Case of Psychological Well-Being |
title_full_unstemmed | Social Media Bullying in the Workplace and Its Impact on Work Engagement: A Case of Psychological Well-Being |
title_short | Social Media Bullying in the Workplace and Its Impact on Work Engagement: A Case of Psychological Well-Being |
title_sort | social media bullying in the workplace and its impact on work engagement a case of psychological well being |
topic | social media workplace cyberbullying work engagement psychological well-being work meaningfulness |
url | https://www.mdpi.com/2078-2489/13/4/165 |
work_keys_str_mv | AT aizzaanwar socialmediabullyingintheworkplaceanditsimpactonworkengagementacaseofpsychologicalwellbeing AT daisymuihungkee socialmediabullyingintheworkplaceanditsimpactonworkengagementacaseofpsychologicalwellbeing AT muhammadfazalijaz socialmediabullyingintheworkplaceanditsimpactonworkengagementacaseofpsychologicalwellbeing |