Total Quality and Innovation Management in Healthcare (TQIM-H) for an Effective Innovation Development: A Conceptual Framework and Exploratory Study
To thrive, an organization must adapt to the fast and constant change in the economic environment caused by an aging society, technological changes, and the pandemic crisis. Innovation becomes important for the adaptation of industries. Healthcare is one of them. Innovation development in hospitals...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2022-07-01
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| Series: | Applied System Innovation |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2571-5577/5/4/70 |
| _version_ | 1797439578056949760 |
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| author | Suebsakul Tonjang Natcha Thawesaengskulthai |
| author_facet | Suebsakul Tonjang Natcha Thawesaengskulthai |
| author_sort | Suebsakul Tonjang |
| collection | DOAJ |
| description | To thrive, an organization must adapt to the fast and constant change in the economic environment caused by an aging society, technological changes, and the pandemic crisis. Innovation becomes important for the adaptation of industries. Healthcare is one of them. Innovation development in hospitals is effective and acceptable when its management is effective and aligns with the healthcare quality context since quality is a philosophy of work in life-related settings. To the best of our knowledge, quality management and innovation management in healthcare have never been integrated. Therefore, this research aimed to create an integrated framework of quality and innovation management in healthcare (TQIM-H). To establish the effectiveness of applying TQIM-H for the development of effective healthcare innovation, this study developed a TQIM-H conceptual framework using multiple methodologies including a literature review, multiple case studies analysis, Delphi study with healthcare experts, Technology Acceptance Model (TAM), and triangulation with an external dataset. We constructed a TQIM-H conceptual framework, consisting of seven dimensions, that can be used in developing innovation projects in hospitals and which agrees with safety and quality principles in hospitals. |
| first_indexed | 2024-03-09T11:56:06Z |
| format | Article |
| id | doaj.art-f0e152e439184e20b547ea366f1522c8 |
| institution | Directory Open Access Journal |
| issn | 2571-5577 |
| language | English |
| last_indexed | 2024-03-09T11:56:06Z |
| publishDate | 2022-07-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Applied System Innovation |
| spelling | doaj.art-f0e152e439184e20b547ea366f1522c82023-11-30T23:09:44ZengMDPI AGApplied System Innovation2571-55772022-07-01547010.3390/asi5040070Total Quality and Innovation Management in Healthcare (TQIM-H) for an Effective Innovation Development: A Conceptual Framework and Exploratory StudySuebsakul Tonjang0Natcha Thawesaengskulthai1Department of Industrial Engineering, Faculty of Engineering, Chulalongkorn University, Bangkok 10330, ThailandDepartment of Industrial Engineering, Faculty of Engineering, Chulalongkorn University, Bangkok 10330, ThailandTo thrive, an organization must adapt to the fast and constant change in the economic environment caused by an aging society, technological changes, and the pandemic crisis. Innovation becomes important for the adaptation of industries. Healthcare is one of them. Innovation development in hospitals is effective and acceptable when its management is effective and aligns with the healthcare quality context since quality is a philosophy of work in life-related settings. To the best of our knowledge, quality management and innovation management in healthcare have never been integrated. Therefore, this research aimed to create an integrated framework of quality and innovation management in healthcare (TQIM-H). To establish the effectiveness of applying TQIM-H for the development of effective healthcare innovation, this study developed a TQIM-H conceptual framework using multiple methodologies including a literature review, multiple case studies analysis, Delphi study with healthcare experts, Technology Acceptance Model (TAM), and triangulation with an external dataset. We constructed a TQIM-H conceptual framework, consisting of seven dimensions, that can be used in developing innovation projects in hospitals and which agrees with safety and quality principles in hospitals.https://www.mdpi.com/2571-5577/5/4/70quality and innovation managementhealthcare managementhealthcare innovationeffective innovation development |
| spellingShingle | Suebsakul Tonjang Natcha Thawesaengskulthai Total Quality and Innovation Management in Healthcare (TQIM-H) for an Effective Innovation Development: A Conceptual Framework and Exploratory Study Applied System Innovation quality and innovation management healthcare management healthcare innovation effective innovation development |
| title | Total Quality and Innovation Management in Healthcare (TQIM-H) for an Effective Innovation Development: A Conceptual Framework and Exploratory Study |
| title_full | Total Quality and Innovation Management in Healthcare (TQIM-H) for an Effective Innovation Development: A Conceptual Framework and Exploratory Study |
| title_fullStr | Total Quality and Innovation Management in Healthcare (TQIM-H) for an Effective Innovation Development: A Conceptual Framework and Exploratory Study |
| title_full_unstemmed | Total Quality and Innovation Management in Healthcare (TQIM-H) for an Effective Innovation Development: A Conceptual Framework and Exploratory Study |
| title_short | Total Quality and Innovation Management in Healthcare (TQIM-H) for an Effective Innovation Development: A Conceptual Framework and Exploratory Study |
| title_sort | total quality and innovation management in healthcare tqim h for an effective innovation development a conceptual framework and exploratory study |
| topic | quality and innovation management healthcare management healthcare innovation effective innovation development |
| url | https://www.mdpi.com/2571-5577/5/4/70 |
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