Measurement practices in user experience (UX) research: a systematic quantitative literature review

Measurement practices in user experience (UX) research: a systematic quantitative literature review

User experience (UX) research relies heavily on survey scales to measure users' subjective experiences with technology. However, repeatedly raised concerns regarding the improper use of survey scales in UX research and adjacent fields call for a systematic review of current measurement practice...

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Bibliographic Details
Main Authors: Sebastian A. C. Perrig, Lena Fanya Aeschbach, Nicolas Scharowski, Nick von Felten, Klaus Opwis, Florian Brühlmann
Format: Article
Language:English
Published: Frontiers Media S.A. 2024-03-01
Series:Frontiers in Computer Science
Subjects:
literature review
questionnaires
survey scales
user experience (UX)
measurement
constructs
Online Access:https://www.frontiersin.org/articles/10.3389/fcomp.2024.1368860/full

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