Evaluating Information Risk Propagation in Complex Public Opinion Environments Based on the Improved Grey Relational Analysis—Decision Making Trial and Evaluation Laboratory Method

The propagation of information risk in complex public opinion environments not only leads to severe direct reputational losses for companies but also results in significant economic damages. Therefore, during the nascent stage of information risk, identifying potential propagation pathways, determin...

Full description

Bibliographic Details
Main Authors: Zhanyang Luo, Yumei Xue, Jiafu Su
Format: Article
Language:English
Published: MDPI AG 2023-09-01
Series:Systems
Subjects:
Online Access:https://www.mdpi.com/2079-8954/11/9/472
_version_ 1797576582430195712
author Zhanyang Luo
Yumei Xue
Jiafu Su
author_facet Zhanyang Luo
Yumei Xue
Jiafu Su
author_sort Zhanyang Luo
collection DOAJ
description The propagation of information risk in complex public opinion environments not only leads to severe direct reputational losses for companies but also results in significant economic damages. Therefore, during the nascent stage of information risk, identifying potential propagation pathways, determining key dissemination channels, and taking timely measures become crucial. To address this issue, this paper proposes a multi-criteria decision-making method for evaluating information risk propagation in complex public opinion environments. In this method, this paper utilizes probabilistic hesitant fuzzy sets to express the evaluation information, and provide several distance and similarity measurement methods for probabilistic hesitant fuzzy elements. To ensure the rationality of the evaluation indicator weights, this study first applies these distance measurement methods to improve the Grey Relational Analysis—Decision Making Trial and Evaluation Laboratory (GRA-DEMATEL) method for determining the objective weights of evaluation indicators. Next, this paper uses the Delphi method to establish the subjective weights of each evaluation indicator. Finally, by employing a weight synthesis operator, this paper combines the subjective and objective weights to obtain the final indicator weights. Additionally, this paper utilizes the similarity measurement methods for probabilistic hesitant fuzzy elements to improve the combined compromise solution (CoCoSo) method in evaluating and ranking potential information risk propagation pathways. Furthermore, this paper incorporates the “Probability Splitting Algorithm” to handle probabilistic hesitant fuzzy elements, enabling their application in these methodologies. Finally, based on a case study of information risk propagation in the catering industry, we conducted a sensitivity analysis and effectiveness verification of the proposed approach. The results demonstrate the effectiveness of the method and its ability to address real-world issues.
first_indexed 2024-03-10T21:55:02Z
format Article
id doaj.art-f12063f95a9649b8bfec1272c20c014f
institution Directory Open Access Journal
issn 2079-8954
language English
last_indexed 2024-03-10T21:55:02Z
publishDate 2023-09-01
publisher MDPI AG
record_format Article
series Systems
spelling doaj.art-f12063f95a9649b8bfec1272c20c014f2023-11-19T13:13:27ZengMDPI AGSystems2079-89542023-09-0111947210.3390/systems11090472Evaluating Information Risk Propagation in Complex Public Opinion Environments Based on the Improved Grey Relational Analysis—Decision Making Trial and Evaluation Laboratory MethodZhanyang Luo0Yumei Xue1Jiafu Su2School of Marxism, University of Electronic Science and Technology of China, Chengdu 611731, ChinaSchool of Marxism, University of Electronic Science and Technology of China, Chengdu 611731, ChinaInternational College, Krirk University, Bangkok 10220, ThailandThe propagation of information risk in complex public opinion environments not only leads to severe direct reputational losses for companies but also results in significant economic damages. Therefore, during the nascent stage of information risk, identifying potential propagation pathways, determining key dissemination channels, and taking timely measures become crucial. To address this issue, this paper proposes a multi-criteria decision-making method for evaluating information risk propagation in complex public opinion environments. In this method, this paper utilizes probabilistic hesitant fuzzy sets to express the evaluation information, and provide several distance and similarity measurement methods for probabilistic hesitant fuzzy elements. To ensure the rationality of the evaluation indicator weights, this study first applies these distance measurement methods to improve the Grey Relational Analysis—Decision Making Trial and Evaluation Laboratory (GRA-DEMATEL) method for determining the objective weights of evaluation indicators. Next, this paper uses the Delphi method to establish the subjective weights of each evaluation indicator. Finally, by employing a weight synthesis operator, this paper combines the subjective and objective weights to obtain the final indicator weights. Additionally, this paper utilizes the similarity measurement methods for probabilistic hesitant fuzzy elements to improve the combined compromise solution (CoCoSo) method in evaluating and ranking potential information risk propagation pathways. Furthermore, this paper incorporates the “Probability Splitting Algorithm” to handle probabilistic hesitant fuzzy elements, enabling their application in these methodologies. Finally, based on a case study of information risk propagation in the catering industry, we conducted a sensitivity analysis and effectiveness verification of the proposed approach. The results demonstrate the effectiveness of the method and its ability to address real-world issues.https://www.mdpi.com/2079-8954/11/9/472complex public opinion environmentinformation risk propagationprobabilistic hesitant fuzzy setsCoCoSo methodGRA-DEMATEL method
spellingShingle Zhanyang Luo
Yumei Xue
Jiafu Su
Evaluating Information Risk Propagation in Complex Public Opinion Environments Based on the Improved Grey Relational Analysis—Decision Making Trial and Evaluation Laboratory Method
Systems
complex public opinion environment
information risk propagation
probabilistic hesitant fuzzy sets
CoCoSo method
GRA-DEMATEL method
title Evaluating Information Risk Propagation in Complex Public Opinion Environments Based on the Improved Grey Relational Analysis—Decision Making Trial and Evaluation Laboratory Method
title_full Evaluating Information Risk Propagation in Complex Public Opinion Environments Based on the Improved Grey Relational Analysis—Decision Making Trial and Evaluation Laboratory Method
title_fullStr Evaluating Information Risk Propagation in Complex Public Opinion Environments Based on the Improved Grey Relational Analysis—Decision Making Trial and Evaluation Laboratory Method
title_full_unstemmed Evaluating Information Risk Propagation in Complex Public Opinion Environments Based on the Improved Grey Relational Analysis—Decision Making Trial and Evaluation Laboratory Method
title_short Evaluating Information Risk Propagation in Complex Public Opinion Environments Based on the Improved Grey Relational Analysis—Decision Making Trial and Evaluation Laboratory Method
title_sort evaluating information risk propagation in complex public opinion environments based on the improved grey relational analysis decision making trial and evaluation laboratory method
topic complex public opinion environment
information risk propagation
probabilistic hesitant fuzzy sets
CoCoSo method
GRA-DEMATEL method
url https://www.mdpi.com/2079-8954/11/9/472
work_keys_str_mv AT zhanyangluo evaluatinginformationriskpropagationincomplexpublicopinionenvironmentsbasedontheimprovedgreyrelationalanalysisdecisionmakingtrialandevaluationlaboratorymethod
AT yumeixue evaluatinginformationriskpropagationincomplexpublicopinionenvironmentsbasedontheimprovedgreyrelationalanalysisdecisionmakingtrialandevaluationlaboratorymethod
AT jiafusu evaluatinginformationriskpropagationincomplexpublicopinionenvironmentsbasedontheimprovedgreyrelationalanalysisdecisionmakingtrialandevaluationlaboratorymethod