Rethinking Healthcare Quality and Prestige: Is This a Manager's Number One Problem?

Healthcare institutions are organizations driven to provide medical assistance at a certain level of quality service and safety. To achieve the recognition of excellence, these entities can undergo accreditations and comparisons with other institutions of their kind through ranking systems in order...

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Main Authors: Veronica Morales-Burton, Sofía A. Lopez-Ramirez
Format: Article
Language:English
Published: Frontiers Media S.A. 2022-03-01
Series:Frontiers in Public Health
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpubh.2022.863383/full
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author Veronica Morales-Burton
Veronica Morales-Burton
Sofía A. Lopez-Ramirez
Sofía A. Lopez-Ramirez
author_facet Veronica Morales-Burton
Veronica Morales-Burton
Sofía A. Lopez-Ramirez
Sofía A. Lopez-Ramirez
author_sort Veronica Morales-Burton
collection DOAJ
description Healthcare institutions are organizations driven to provide medical assistance at a certain level of quality service and safety. To achieve the recognition of excellence, these entities can undergo accreditations and comparisons with other institutions of their kind through ranking systems in order to validate patient, organizational, and academic institutional standards. Usually, the goal is to obtain prestige and recognition as well as positive feedback toward the institution, motivating improvement. In this scenario, the manager's role is to communicate these results and propose strategies to maintain or increase healthcare quality. The following article discusses the fundamentals of the processes of accreditation and ranking systems, the importance of health managers on the complexity of these processes and on achieving an institution's goals and vision, but also intends to provide a critical view toward the desire for prestige a hospital envisions within the feedback when its biggest aim should be directed to improve in benefit of the patients and workforce conditions.
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spelling doaj.art-f15ed1c4c763402aa681babcd346618f2022-12-22T00:02:58ZengFrontiers Media S.A.Frontiers in Public Health2296-25652022-03-011010.3389/fpubh.2022.863383863383Rethinking Healthcare Quality and Prestige: Is This a Manager's Number One Problem?Veronica Morales-Burton0Veronica Morales-Burton1Sofía A. Lopez-Ramirez2Sofía A. Lopez-Ramirez3MSc Health Economics, Policy and Management, The London School of Economics and Political Science, London, United KingdomDepartment of Pediatrics, Fundación Cardioinfantil-Instituto de Cardiología, Bogotá, ColombiaDepartment of Pediatrics, Fundación Cardioinfantil-Instituto de Cardiología, Bogotá, ColombiaSchool of Medicine and Health Sciences - Universidad del Rosario, Bogotá, ColombiaHealthcare institutions are organizations driven to provide medical assistance at a certain level of quality service and safety. To achieve the recognition of excellence, these entities can undergo accreditations and comparisons with other institutions of their kind through ranking systems in order to validate patient, organizational, and academic institutional standards. Usually, the goal is to obtain prestige and recognition as well as positive feedback toward the institution, motivating improvement. In this scenario, the manager's role is to communicate these results and propose strategies to maintain or increase healthcare quality. The following article discusses the fundamentals of the processes of accreditation and ranking systems, the importance of health managers on the complexity of these processes and on achieving an institution's goals and vision, but also intends to provide a critical view toward the desire for prestige a hospital envisions within the feedback when its biggest aim should be directed to improve in benefit of the patients and workforce conditions.https://www.frontiersin.org/articles/10.3389/fpubh.2022.863383/fullhealthcare quality assessmentaccreditation (institutions)health services administrationorganization and administrationhealth care economics and organizations
spellingShingle Veronica Morales-Burton
Veronica Morales-Burton
Sofía A. Lopez-Ramirez
Sofía A. Lopez-Ramirez
Rethinking Healthcare Quality and Prestige: Is This a Manager's Number One Problem?
Frontiers in Public Health
healthcare quality assessment
accreditation (institutions)
health services administration
organization and administration
health care economics and organizations
title Rethinking Healthcare Quality and Prestige: Is This a Manager's Number One Problem?
title_full Rethinking Healthcare Quality and Prestige: Is This a Manager's Number One Problem?
title_fullStr Rethinking Healthcare Quality and Prestige: Is This a Manager's Number One Problem?
title_full_unstemmed Rethinking Healthcare Quality and Prestige: Is This a Manager's Number One Problem?
title_short Rethinking Healthcare Quality and Prestige: Is This a Manager's Number One Problem?
title_sort rethinking healthcare quality and prestige is this a manager s number one problem
topic healthcare quality assessment
accreditation (institutions)
health services administration
organization and administration
health care economics and organizations
url https://www.frontiersin.org/articles/10.3389/fpubh.2022.863383/full
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