Customer Experience of Electronic Services in Information Technology Organizations Based on Digital Developments

Purpose: Customer experience management is one of the most important activities for managers who are trying to grow and develop to achieve a favorable competitive position. The purpose of this study is to evaluate the dimensions of customer experience in the process of using electronic services in i...

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Bibliografiska uppgifter
Huvudupphovsmän: Fatemeh Saeedi, Abolfazl Danaei, Seyed Mohammad Barzegar
Materialtyp: Artikel
Språk:English
Publicerad: Allameh Tabataba'i University Press 2022-01-01
Serie:International Journal of Digital Content Management
Ämnen:
Länkar:https://dcm.atu.ac.ir/article_14066_42a583f2df727324727490ec34008475.pdf