Customer Experience of Electronic Services in Information Technology Organizations Based on Digital Developments
Purpose: Customer experience management is one of the most important activities for managers who are trying to grow and develop to achieve a favorable competitive position. The purpose of this study is to evaluate the dimensions of customer experience in the process of using electronic services in i...
Huvudupphovsmän: | , , |
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Materialtyp: | Artikel |
Språk: | English |
Publicerad: |
Allameh Tabataba'i University Press
2022-01-01
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Serie: | International Journal of Digital Content Management |
Ämnen: | |
Länkar: | https://dcm.atu.ac.ir/article_14066_42a583f2df727324727490ec34008475.pdf |