The Impact of Social Media Usage on Work Efficiency: The Perspectives of Media Synchronicity and Gratifications

As prevail of mobile networking, social media became ubiquitous in either work or our personal life. Based on Media Synchronization Theory and transformational framework, this study proposed a research model and examined how the social media' attributes impacting the work effectiveness through...

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Main Authors: Din Jong, Shih-Chih Chen, Athapol Ruangkanjanases, Yun-Hsuan Chang
Format: Article
Language:English
Published: Frontiers Media S.A. 2021-07-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2021.693183/full
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author Din Jong
Shih-Chih Chen
Athapol Ruangkanjanases
Yun-Hsuan Chang
author_facet Din Jong
Shih-Chih Chen
Athapol Ruangkanjanases
Yun-Hsuan Chang
author_sort Din Jong
collection DOAJ
description As prevail of mobile networking, social media became ubiquitous in either work or our personal life. Based on Media Synchronization Theory and transformational framework, this study proposed a research model and examined how the social media' attributes impacting the work effectiveness through the work-oriented or social-oriented usage. The data of 322 valid questionnaires from respondents was analyzed by SmartPLS 3.2.8. The results indicated that the features of social media including availability and symbol variety had the significant influences on their work efficiency through work-oriented usage of social media. Publicness and symbol variety had impact on work efficiency via social-oriented usage of social media. In addition, both social media for work-oriented and social-oriented usage influenced employees' work efficiency. There were different considerations when people selected social media for work or for social purpose. Managers or companies could guide their employees to use the social media in a right way to increase their work features to complete their work efficiency, and create groups for employees so the work information could be shared efficiently.
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spelling doaj.art-f1b94681b3f04841a9bd6db6abfefa112022-12-21T22:23:13ZengFrontiers Media S.A.Frontiers in Psychology1664-10782021-07-011210.3389/fpsyg.2021.693183693183The Impact of Social Media Usage on Work Efficiency: The Perspectives of Media Synchronicity and GratificationsDin Jong0Shih-Chih Chen1Athapol Ruangkanjanases2Yun-Hsuan Chang3Department of Digital Design and Information Management, Chung Hwa University of Medical Technology, Tainan, TaiwanDepartment of Information Management, National Kaohsiung University of Science and Technology, Kaohsiung, TaiwanChulalongkorn Business School, Chulalongkorn University, Bangkok, ThailandDepartment of Information Management, National Kaohsiung University of Science and Technology, Kaohsiung, TaiwanAs prevail of mobile networking, social media became ubiquitous in either work or our personal life. Based on Media Synchronization Theory and transformational framework, this study proposed a research model and examined how the social media' attributes impacting the work effectiveness through the work-oriented or social-oriented usage. The data of 322 valid questionnaires from respondents was analyzed by SmartPLS 3.2.8. The results indicated that the features of social media including availability and symbol variety had the significant influences on their work efficiency through work-oriented usage of social media. Publicness and symbol variety had impact on work efficiency via social-oriented usage of social media. In addition, both social media for work-oriented and social-oriented usage influenced employees' work efficiency. There were different considerations when people selected social media for work or for social purpose. Managers or companies could guide their employees to use the social media in a right way to increase their work features to complete their work efficiency, and create groups for employees so the work information could be shared efficiently.https://www.frontiersin.org/articles/10.3389/fpsyg.2021.693183/fullsocial mediamedia synchronization theorypermanencepublicnesssymbol varietyavailability
spellingShingle Din Jong
Shih-Chih Chen
Athapol Ruangkanjanases
Yun-Hsuan Chang
The Impact of Social Media Usage on Work Efficiency: The Perspectives of Media Synchronicity and Gratifications
Frontiers in Psychology
social media
media synchronization theory
permanence
publicness
symbol variety
availability
title The Impact of Social Media Usage on Work Efficiency: The Perspectives of Media Synchronicity and Gratifications
title_full The Impact of Social Media Usage on Work Efficiency: The Perspectives of Media Synchronicity and Gratifications
title_fullStr The Impact of Social Media Usage on Work Efficiency: The Perspectives of Media Synchronicity and Gratifications
title_full_unstemmed The Impact of Social Media Usage on Work Efficiency: The Perspectives of Media Synchronicity and Gratifications
title_short The Impact of Social Media Usage on Work Efficiency: The Perspectives of Media Synchronicity and Gratifications
title_sort impact of social media usage on work efficiency the perspectives of media synchronicity and gratifications
topic social media
media synchronization theory
permanence
publicness
symbol variety
availability
url https://www.frontiersin.org/articles/10.3389/fpsyg.2021.693183/full
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