Analisis Pengaruh Shariah Compliance dan Assurance terhadap Kepuasan Nasabah BMT Barokatul Umah di Kabupaten Merauke

Analisis Pengaruh Shariah Compliance dan Assurance terhadap Kepuasan Nasabah BMT Barokatul Umah di Kabupaten Merauke

This study aims to determine the effect of Shariah Compliance and Assurance on customer satisfaction partially and simultaneously. In this study using a quantitative approach and multiple linear regression. The object of this research is the employees and customers of BMT Barokatul Ummah in Merauke...

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Bibliographic Details
Main Authors: Orin Verawati Ramadani, Abd Rahman Kadir, Abdullah Sanusi
Format: Article
Language:English
Published: Universitas Islam Negeri (UIN) Walisongo Semarang 2018-12-01
Series:Economica: Jurnal Ekonomi Islam
Subjects:
Kepuasan nasabah
Customer satisfaction
Compliance
Assurance
Online Access:http://journal.walisongo.ac.id/index.php/economica/article/view/2662

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