Managing quality in university framework: Students’ perspective
Saudi Arabia is attempting to structurally transform itself to move away from its dependence on oil. Towards this, its education sector plays an important role. It provides the economy with the needed graduates. It is highly desirable that the education sector of the country attains and maintains qu...
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| Format: | Article |
| Language: | English |
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Growing Science
2020-09-01
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| Series: | Management Science Letters |
| Subjects: | |
| Online Access: | http://www.growingscience.com/msl/Vol11/msl_2020_307.pdf |
| _version_ | 1818806554751664128 |
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| author | Mohammad Rumzi Tausif, Mohammad Imdadul Haque |
| author_facet | Mohammad Rumzi Tausif, Mohammad Imdadul Haque |
| author_sort | Mohammad Rumzi Tausif, Mohammad Imdadul Haque |
| collection | DOAJ |
| description | Saudi Arabia is attempting to structurally transform itself to move away from its dependence on oil. Towards this, its education sector plays an important role. It provides the economy with the needed graduates. It is highly desirable that the education sector of the country attains and maintains quality standards. This study identifies the three dimensions of teaching staff, administrative staff and systems towards the Total Quality Management in a University setting. The study finds a significant difference between the sample respondents over the satisfaction with the faculty, staff, and systems. Further, the study uses the method of logistic regression to analyze the responses of University students’ perspectives of quality. The results indicate that the odds of being satisfied with the University are the highest if the students are satisfied with the systems. It followed by faculty and then the non-teaching staff. Improving the quality of faculty, staff, and systems in education services is needed to achieve the structural transformation desired by the country. |
| first_indexed | 2024-12-18T19:11:37Z |
| format | Article |
| id | doaj.art-f1d5d5e228ac4e6bac53cd65e9f9809a |
| institution | Directory Open Access Journal |
| issn | 1923-9335 1923-9343 |
| language | English |
| last_indexed | 2024-12-18T19:11:37Z |
| publishDate | 2020-09-01 |
| publisher | Growing Science |
| record_format | Article |
| series | Management Science Letters |
| spelling | doaj.art-f1d5d5e228ac4e6bac53cd65e9f9809a2022-12-21T20:56:14ZengGrowing ScienceManagement Science Letters1923-93351923-93432020-09-0111262763610.5267/j.msl.2020.9.004Managing quality in university framework: Students’ perspectiveMohammad Rumzi Tausif, Mohammad Imdadul HaqueSaudi Arabia is attempting to structurally transform itself to move away from its dependence on oil. Towards this, its education sector plays an important role. It provides the economy with the needed graduates. It is highly desirable that the education sector of the country attains and maintains quality standards. This study identifies the three dimensions of teaching staff, administrative staff and systems towards the Total Quality Management in a University setting. The study finds a significant difference between the sample respondents over the satisfaction with the faculty, staff, and systems. Further, the study uses the method of logistic regression to analyze the responses of University students’ perspectives of quality. The results indicate that the odds of being satisfied with the University are the highest if the students are satisfied with the systems. It followed by faculty and then the non-teaching staff. Improving the quality of faculty, staff, and systems in education services is needed to achieve the structural transformation desired by the country.http://www.growingscience.com/msl/Vol11/msl_2020_307.pdfsaudi arabiatqmeducationqualitylogistic regression |
| spellingShingle | Mohammad Rumzi Tausif, Mohammad Imdadul Haque Managing quality in university framework: Students’ perspective Management Science Letters saudi arabia tqm education quality logistic regression |
| title | Managing quality in university framework: Students’ perspective |
| title_full | Managing quality in university framework: Students’ perspective |
| title_fullStr | Managing quality in university framework: Students’ perspective |
| title_full_unstemmed | Managing quality in university framework: Students’ perspective |
| title_short | Managing quality in university framework: Students’ perspective |
| title_sort | managing quality in university framework students perspective |
| topic | saudi arabia tqm education quality logistic regression |
| url | http://www.growingscience.com/msl/Vol11/msl_2020_307.pdf |
| work_keys_str_mv | AT mohammadrumzitausifmohammadimdadulhaque managingqualityinuniversityframeworkstudentsperspective |