Human resources efforts to improve employee performance at JW Marriott Surabaya

Human resources are the first elements of an organization. This study aims to find out and analyze the efforts made by the human resource (HR) department in improving the employee performance of JW Marriott Surabaya. This research was conducted to Human Resources, they are Assistant HR and Training...

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Main Authors: Shenia Dwi Virdanty, Nyoman Mastiani Nadra, Ni Made Sudarmini, Ni Wayan Wahyu Astuti, Ni Made Rai Erawati
Format: Article
Language:English
Published: Politeknik Negeri Bali 2022-03-01
Series:Journal of Applied Sciences in Travel and Hospitality
Subjects:
Online Access:https://ojs2.pnb.ac.id/index.php/JASTH/article/view/329
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author Shenia Dwi Virdanty
Nyoman Mastiani Nadra
Ni Made Sudarmini
Ni Wayan Wahyu Astuti
Ni Made Rai Erawati
author_facet Shenia Dwi Virdanty
Nyoman Mastiani Nadra
Ni Made Sudarmini
Ni Wayan Wahyu Astuti
Ni Made Rai Erawati
author_sort Shenia Dwi Virdanty
collection DOAJ
description Human resources are the first elements of an organization. This study aims to find out and analyze the efforts made by the human resource (HR) department in improving the employee performance of JW Marriott Surabaya. This research was conducted to Human Resources, they are Assistant HR and Training Manager and Human Resources Coordinator took using Purposive Sampling technique, which is considered to know the efforts to improve employees’ performance. Data collection techniques by using observation, interviews, documentation, and studies literature. Data analysis in this study uses a qualitative method with technical triangulation analysis. The results showed that performance improvement efforts began with, employee placement, training and development, discipline in employee attendance, and the provision of salaries and compensation to employees but the need for supervision, multiplying variants of methods in training, and acting decisively to employees who are less disciplined to existing regulations.
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spelling doaj.art-f1fcaf0cd5604ae18b53a4bb5f73bc392022-12-22T02:15:31ZengPoliteknik Negeri BaliJournal of Applied Sciences in Travel and Hospitality2622-83192022-03-0151101910.31940/jasth.v5i1.10-19Human resources efforts to improve employee performance at JW Marriott SurabayaShenia Dwi Virdanty0Nyoman Mastiani Nadra1Ni Made Sudarmini2Ni Wayan Wahyu Astuti3Ni Made Rai Erawati4Politeknik Negeri BaliPoliteknik Negeri BaliPoliteknik Negeri BaliPoliteknik Negeri BaliPoliteknik Negeri BaliHuman resources are the first elements of an organization. This study aims to find out and analyze the efforts made by the human resource (HR) department in improving the employee performance of JW Marriott Surabaya. This research was conducted to Human Resources, they are Assistant HR and Training Manager and Human Resources Coordinator took using Purposive Sampling technique, which is considered to know the efforts to improve employees’ performance. Data collection techniques by using observation, interviews, documentation, and studies literature. Data analysis in this study uses a qualitative method with technical triangulation analysis. The results showed that performance improvement efforts began with, employee placement, training and development, discipline in employee attendance, and the provision of salaries and compensation to employees but the need for supervision, multiplying variants of methods in training, and acting decisively to employees who are less disciplined to existing regulations.https://ojs2.pnb.ac.id/index.php/JASTH/article/view/329employee performancehuman resourceshuman resource management
spellingShingle Shenia Dwi Virdanty
Nyoman Mastiani Nadra
Ni Made Sudarmini
Ni Wayan Wahyu Astuti
Ni Made Rai Erawati
Human resources efforts to improve employee performance at JW Marriott Surabaya
Journal of Applied Sciences in Travel and Hospitality
employee performance
human resources
human resource management
title Human resources efforts to improve employee performance at JW Marriott Surabaya
title_full Human resources efforts to improve employee performance at JW Marriott Surabaya
title_fullStr Human resources efforts to improve employee performance at JW Marriott Surabaya
title_full_unstemmed Human resources efforts to improve employee performance at JW Marriott Surabaya
title_short Human resources efforts to improve employee performance at JW Marriott Surabaya
title_sort human resources efforts to improve employee performance at jw marriott surabaya
topic employee performance
human resources
human resource management
url https://ojs2.pnb.ac.id/index.php/JASTH/article/view/329
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AT nimadesudarmini humanresourceseffortstoimproveemployeeperformanceatjwmarriottsurabaya
AT niwayanwahyuastuti humanresourceseffortstoimproveemployeeperformanceatjwmarriottsurabaya
AT nimaderaierawati humanresourceseffortstoimproveemployeeperformanceatjwmarriottsurabaya