Human resources efforts to improve employee performance at JW Marriott Surabaya
Human resources are the first elements of an organization. This study aims to find out and analyze the efforts made by the human resource (HR) department in improving the employee performance of JW Marriott Surabaya. This research was conducted to Human Resources, they are Assistant HR and Training...
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Format: | Article |
Language: | English |
Published: |
Politeknik Negeri Bali
2022-03-01
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Series: | Journal of Applied Sciences in Travel and Hospitality |
Subjects: | |
Online Access: | https://ojs2.pnb.ac.id/index.php/JASTH/article/view/329 |
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author | Shenia Dwi Virdanty Nyoman Mastiani Nadra Ni Made Sudarmini Ni Wayan Wahyu Astuti Ni Made Rai Erawati |
author_facet | Shenia Dwi Virdanty Nyoman Mastiani Nadra Ni Made Sudarmini Ni Wayan Wahyu Astuti Ni Made Rai Erawati |
author_sort | Shenia Dwi Virdanty |
collection | DOAJ |
description | Human resources are the first elements of an organization. This study aims to find out and analyze the efforts made by the human resource (HR) department in improving the employee performance of JW Marriott Surabaya. This research was conducted to Human Resources, they are Assistant HR and Training Manager and Human Resources Coordinator took using Purposive Sampling technique, which is considered to know the efforts to improve employees’ performance. Data collection techniques by using observation, interviews, documentation, and studies literature. Data analysis in this study uses a qualitative method with technical triangulation analysis. The results showed that performance improvement efforts began with, employee placement, training and development, discipline in employee attendance, and the provision of salaries and compensation to employees but the need for supervision, multiplying variants of methods in training, and acting decisively to employees who are less disciplined to existing regulations. |
first_indexed | 2024-04-14T03:14:17Z |
format | Article |
id | doaj.art-f1fcaf0cd5604ae18b53a4bb5f73bc39 |
institution | Directory Open Access Journal |
issn | 2622-8319 |
language | English |
last_indexed | 2024-04-14T03:14:17Z |
publishDate | 2022-03-01 |
publisher | Politeknik Negeri Bali |
record_format | Article |
series | Journal of Applied Sciences in Travel and Hospitality |
spelling | doaj.art-f1fcaf0cd5604ae18b53a4bb5f73bc392022-12-22T02:15:31ZengPoliteknik Negeri BaliJournal of Applied Sciences in Travel and Hospitality2622-83192022-03-0151101910.31940/jasth.v5i1.10-19Human resources efforts to improve employee performance at JW Marriott SurabayaShenia Dwi Virdanty0Nyoman Mastiani Nadra1Ni Made Sudarmini2Ni Wayan Wahyu Astuti3Ni Made Rai Erawati4Politeknik Negeri BaliPoliteknik Negeri BaliPoliteknik Negeri BaliPoliteknik Negeri BaliPoliteknik Negeri BaliHuman resources are the first elements of an organization. This study aims to find out and analyze the efforts made by the human resource (HR) department in improving the employee performance of JW Marriott Surabaya. This research was conducted to Human Resources, they are Assistant HR and Training Manager and Human Resources Coordinator took using Purposive Sampling technique, which is considered to know the efforts to improve employees’ performance. Data collection techniques by using observation, interviews, documentation, and studies literature. Data analysis in this study uses a qualitative method with technical triangulation analysis. The results showed that performance improvement efforts began with, employee placement, training and development, discipline in employee attendance, and the provision of salaries and compensation to employees but the need for supervision, multiplying variants of methods in training, and acting decisively to employees who are less disciplined to existing regulations.https://ojs2.pnb.ac.id/index.php/JASTH/article/view/329employee performancehuman resourceshuman resource management |
spellingShingle | Shenia Dwi Virdanty Nyoman Mastiani Nadra Ni Made Sudarmini Ni Wayan Wahyu Astuti Ni Made Rai Erawati Human resources efforts to improve employee performance at JW Marriott Surabaya Journal of Applied Sciences in Travel and Hospitality employee performance human resources human resource management |
title | Human resources efforts to improve employee performance at JW Marriott Surabaya |
title_full | Human resources efforts to improve employee performance at JW Marriott Surabaya |
title_fullStr | Human resources efforts to improve employee performance at JW Marriott Surabaya |
title_full_unstemmed | Human resources efforts to improve employee performance at JW Marriott Surabaya |
title_short | Human resources efforts to improve employee performance at JW Marriott Surabaya |
title_sort | human resources efforts to improve employee performance at jw marriott surabaya |
topic | employee performance human resources human resource management |
url | https://ojs2.pnb.ac.id/index.php/JASTH/article/view/329 |
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