FACTORS INFLUENCING THE QUALITY OF PROVIDED SERVICES IN THE VISION OF TRAVEL AGENTS IN SUCEAVA MUNICIPALITY

FACTORS INFLUENCING THE QUALITY OF PROVIDED SERVICES IN THE VISION OF TRAVEL AGENTS IN SUCEAVA MUNICIPALITY

<p><em>Taking into account its pragmatic meaning, the success of a travel agency frequently relies on the activity of travel agents. In the process of promoting and selling flat voyages, customer service can be directly influenced by the interaction of factors such as: offer accuracy, sa...

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Bibliographic Details
Main Authors: Cristian Valentin HAPENCIUC, Mihai COSTEA, Gabriela ARIONESEI (GAUBE), Ioana CIMPANU
Format: Article
Language:English
Published: Universitatii Suceava 2015-07-01
Series:Revista de Turism: Studii si Cercetari in Turism
Subjects:
quality of services
travel agents
influence factors
Online Access:http://revistadeturism.ro/rdt/article/view/306

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