Two tales of community work

Community-oriented approaches in social work are highlighted in both social work literature and policy documents in post-financial crisis Europe, and in the Nordic welfare states where professionalized bureaucracy, universal benefits and institutionalized social work have been the norm. The aim of...

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Main Authors: Håvard Aaslund, Eelke Pruim
Format: Article
Language:English
Published: University of Stavanger 2020-12-01
Series:Journal of Comparative Social Work
Subjects:
Online Access:https://journals-dev.uis.no/index.php/JCSW/article/view/309
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author Håvard Aaslund
Eelke Pruim
author_facet Håvard Aaslund
Eelke Pruim
author_sort Håvard Aaslund
collection DOAJ
description Community-oriented approaches in social work are highlighted in both social work literature and policy documents in post-financial crisis Europe, and in the Nordic welfare states where professionalized bureaucracy, universal benefits and institutionalized social work have been the norm. The aim of this article is to explore social workers’ experiences of role changes in the transition to a more community-oriented approach, characterized by ambulatory work, the facilitation of local resources, multi-disciplinary collaboration and user participation. The empirical data consists of qualitative data from two cases: a political reform in the Netherlands (The Social Support Act), and a user-initialized project in Norway. Ten social workers from nine different organizations were interviewed in the Netherlands, and four social workers from one community-based project in Norway. We analysed these as a multiple case study of a transformation towards community-based practice, but one in which the political and organizational context differs. A common theme was the changing of the roles of the social worker and the subsequent experiences of challenges in different contextual settings. We present our findings under the topics of identity work, differing organizational expectations and role conflicts. Social workers in both the Norwegian and Dutch sample express experiences of multiple roles, vague roles and conflicting roles, with our analysis showing that role stress was common in both cases, regardless of whether the initiative was top-down or bottom-up. Remedying role stress could be a crucial element in processes aiming at user participation, social cohesion, cross-disciplinary cooperation and strengths perspectives.
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spelling doaj.art-f24165efa38a4dc6ba22f993998ee4e82023-12-14T12:59:31ZengUniversity of StavangerJournal of Comparative Social Work0809-99362020-12-0115210.31265/jcsw.v15i2.309Two tales of community workHåvard AaslundEelke Pruim Community-oriented approaches in social work are highlighted in both social work literature and policy documents in post-financial crisis Europe, and in the Nordic welfare states where professionalized bureaucracy, universal benefits and institutionalized social work have been the norm. The aim of this article is to explore social workers’ experiences of role changes in the transition to a more community-oriented approach, characterized by ambulatory work, the facilitation of local resources, multi-disciplinary collaboration and user participation. The empirical data consists of qualitative data from two cases: a political reform in the Netherlands (The Social Support Act), and a user-initialized project in Norway. Ten social workers from nine different organizations were interviewed in the Netherlands, and four social workers from one community-based project in Norway. We analysed these as a multiple case study of a transformation towards community-based practice, but one in which the political and organizational context differs. A common theme was the changing of the roles of the social worker and the subsequent experiences of challenges in different contextual settings. We present our findings under the topics of identity work, differing organizational expectations and role conflicts. Social workers in both the Norwegian and Dutch sample express experiences of multiple roles, vague roles and conflicting roles, with our analysis showing that role stress was common in both cases, regardless of whether the initiative was top-down or bottom-up. Remedying role stress could be a crucial element in processes aiming at user participation, social cohesion, cross-disciplinary cooperation and strengths perspectives. https://journals-dev.uis.no/index.php/JCSW/article/view/309community workNetherlandsNorwaysocial rolessocial worksocial rules
spellingShingle Håvard Aaslund
Eelke Pruim
Two tales of community work
Journal of Comparative Social Work
community work
Netherlands
Norway
social roles
social work
social rules
title Two tales of community work
title_full Two tales of community work
title_fullStr Two tales of community work
title_full_unstemmed Two tales of community work
title_short Two tales of community work
title_sort two tales of community work
topic community work
Netherlands
Norway
social roles
social work
social rules
url https://journals-dev.uis.no/index.php/JCSW/article/view/309
work_keys_str_mv AT havardaaslund twotalesofcommunitywork
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