Library Users’ Intention to Continue Using USULib Mobile Post the COVID-19 Pandemic

The use of mobile phones has increased in various areas during the COVID-19 pandemic, including the adoption of mobile libraries. This research aims to understand users' intentions to continue using USULib Mobile after the pandemic. Using a quantitative descriptive approach, the study focused o...

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Main Authors: Himma Dewiyana, Dean Muhammad Darmayana
Format: Article
Language:English
Published: Department of Library Science Program Studi Ilmu Perpustakaan UIN Alauddin 2023-11-01
Series:Khizanah al-Hikmah
Subjects:
Online Access:https://journal.uin-alauddin.ac.id/index.php/khizanah-al-hikmah/article/view/39432
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author Himma Dewiyana
Dean Muhammad Darmayana
author_facet Himma Dewiyana
Dean Muhammad Darmayana
author_sort Himma Dewiyana
collection DOAJ
description The use of mobile phones has increased in various areas during the COVID-19 pandemic, including the adoption of mobile libraries. This research aims to understand users' intentions to continue using USULib Mobile after the pandemic. Using a quantitative descriptive approach, the study focused on the entire population of USU Library users who utilize USULib Mobile, with a research sample of 250 respondents. Data collection involved questionnaires, observations, and documentation studies covering eight UTAUT2 indicators, twenty-six variables, and forty-six questions. Descriptive methods were used for data analysis, and data validity was assessed using a rating scale. The results showed a generally strong inclination among users to persist in using USULib Mobile after the COVID-19 pandemic. The most influential factor was habit, particularly linked to the experience variable, indicating that the use of USULib Mobile had become a deeply ingrained habit during the pandemic. On the contrary, the least influential factor was hedonic motivation, specifically the variable related to fun or pleasure, which requires further investigation.
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spelling doaj.art-f2781e194939449aa1339a2a071613bf2024-02-08T05:48:55ZengDepartment of Library Science Program Studi Ilmu Perpustakaan UIN AlauddinKhizanah al-Hikmah2354-96292549-13342023-11-0111220722010.24252/kah.v11i2a639432Library Users’ Intention to Continue Using USULib Mobile Post the COVID-19 PandemicHimma Dewiyana0Dean Muhammad Darmayana1Universitas Sumatera UtaraUniversitas Sumatera UtaraThe use of mobile phones has increased in various areas during the COVID-19 pandemic, including the adoption of mobile libraries. This research aims to understand users' intentions to continue using USULib Mobile after the pandemic. Using a quantitative descriptive approach, the study focused on the entire population of USU Library users who utilize USULib Mobile, with a research sample of 250 respondents. Data collection involved questionnaires, observations, and documentation studies covering eight UTAUT2 indicators, twenty-six variables, and forty-six questions. Descriptive methods were used for data analysis, and data validity was assessed using a rating scale. The results showed a generally strong inclination among users to persist in using USULib Mobile after the COVID-19 pandemic. The most influential factor was habit, particularly linked to the experience variable, indicating that the use of USULib Mobile had become a deeply ingrained habit during the pandemic. On the contrary, the least influential factor was hedonic motivation, specifically the variable related to fun or pleasure, which requires further investigation.https://journal.uin-alauddin.ac.id/index.php/khizanah-al-hikmah/article/view/39432library servicesmobile librarylibrary users
spellingShingle Himma Dewiyana
Dean Muhammad Darmayana
Library Users’ Intention to Continue Using USULib Mobile Post the COVID-19 Pandemic
Khizanah al-Hikmah
library services
mobile library
library users
title Library Users’ Intention to Continue Using USULib Mobile Post the COVID-19 Pandemic
title_full Library Users’ Intention to Continue Using USULib Mobile Post the COVID-19 Pandemic
title_fullStr Library Users’ Intention to Continue Using USULib Mobile Post the COVID-19 Pandemic
title_full_unstemmed Library Users’ Intention to Continue Using USULib Mobile Post the COVID-19 Pandemic
title_short Library Users’ Intention to Continue Using USULib Mobile Post the COVID-19 Pandemic
title_sort library users intention to continue using usulib mobile post the covid 19 pandemic
topic library services
mobile library
library users
url https://journal.uin-alauddin.ac.id/index.php/khizanah-al-hikmah/article/view/39432
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