Vers une communication efficace en pharmacie : une approche par contextualisation de l’interaction pharmacien-patient
Pharmacist-patient communication is an essential element of a pharmacist’s practice, on the one hand to encourage proper use of medicines, on the other hand to help patients in their overall therapeutic success. The aim of our research is to identify the contextual elements that influence the pharma...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Université du Québec à Montréal
2016-12-01
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| Series: | Communiquer |
| Subjects: | |
| Online Access: | https://journals.openedition.org/communiquer/1933 |
| _version_ | 1797222619652554752 |
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| author | Audrey Vandesrasier Christine Thoër Marie-Thérèse Lussier |
| author_facet | Audrey Vandesrasier Christine Thoër Marie-Thérèse Lussier |
| author_sort | Audrey Vandesrasier |
| collection | DOAJ |
| description | Pharmacist-patient communication is an essential element of a pharmacist’s practice, on the one hand to encourage proper use of medicines, on the other hand to help patients in their overall therapeutic success. The aim of our research is to identify the contextual elements that influence the pharmacist-patient communication and which could, according to pharmacists and patients, improve the effectiveness of pharmacist-patient communication. Our research mobilizes Street’s ecological doctor-patient interaction model where interpersonal, media, cultural, political-legal and organizational contexts are taken into account. A qualitative methodology was chosen. Semi-structured individual interviews were conducted with 7 patients and 6 pharmacists, on which a thematic content analysis was carried out. A number of elements may limit communication within the pharmacy, including the gap between the representation of both parties’ roles, the lack of privacy and the pharmacist’s time constraints. Furthermore, the boom of Internet and the evolution of the political-legal context present vastly unexplored repercussions and potential opportunities on the pharmacist-patient relationship. |
| first_indexed | 2024-04-24T13:24:13Z |
| format | Article |
| id | doaj.art-f291841fea4c406b91770231d663feb0 |
| institution | Directory Open Access Journal |
| issn | 2368-9587 |
| language | English |
| last_indexed | 2024-04-24T13:24:13Z |
| publishDate | 2016-12-01 |
| publisher | Université du Québec à Montréal |
| record_format | Article |
| series | Communiquer |
| spelling | doaj.art-f291841fea4c406b91770231d663feb02024-04-04T09:51:41ZengUniversité du Québec à MontréalCommuniquer2368-95872016-12-0117254010.4000/communiquer.1933Vers une communication efficace en pharmacie : une approche par contextualisation de l’interaction pharmacien-patientAudrey VandesrasierChristine ThoërMarie-Thérèse LussierPharmacist-patient communication is an essential element of a pharmacist’s practice, on the one hand to encourage proper use of medicines, on the other hand to help patients in their overall therapeutic success. The aim of our research is to identify the contextual elements that influence the pharmacist-patient communication and which could, according to pharmacists and patients, improve the effectiveness of pharmacist-patient communication. Our research mobilizes Street’s ecological doctor-patient interaction model where interpersonal, media, cultural, political-legal and organizational contexts are taken into account. A qualitative methodology was chosen. Semi-structured individual interviews were conducted with 7 patients and 6 pharmacists, on which a thematic content analysis was carried out. A number of elements may limit communication within the pharmacy, including the gap between the representation of both parties’ roles, the lack of privacy and the pharmacist’s time constraints. Furthermore, the boom of Internet and the evolution of the political-legal context present vastly unexplored repercussions and potential opportunities on the pharmacist-patient relationship.https://journals.openedition.org/communiquer/1933pharmacist-patient communicationeffective communicationtherapeutic adherencechronic diseasescontent analysiscommunity pharmacy |
| spellingShingle | Audrey Vandesrasier Christine Thoër Marie-Thérèse Lussier Vers une communication efficace en pharmacie : une approche par contextualisation de l’interaction pharmacien-patient Communiquer pharmacist-patient communication effective communication therapeutic adherence chronic diseases content analysis community pharmacy |
| title | Vers une communication efficace en pharmacie : une approche par contextualisation de l’interaction pharmacien-patient |
| title_full | Vers une communication efficace en pharmacie : une approche par contextualisation de l’interaction pharmacien-patient |
| title_fullStr | Vers une communication efficace en pharmacie : une approche par contextualisation de l’interaction pharmacien-patient |
| title_full_unstemmed | Vers une communication efficace en pharmacie : une approche par contextualisation de l’interaction pharmacien-patient |
| title_short | Vers une communication efficace en pharmacie : une approche par contextualisation de l’interaction pharmacien-patient |
| title_sort | vers une communication efficace en pharmacie une approche par contextualisation de l interaction pharmacien patient |
| topic | pharmacist-patient communication effective communication therapeutic adherence chronic diseases content analysis community pharmacy |
| url | https://journals.openedition.org/communiquer/1933 |
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