Exploring the beliefs and attitudes of private general practitioners towards national health insurance in Cape Town, South Africa

Background: Private general practitioner (GP) participation in the national health insurance (NHI) is necessary to address doctor shortages and achieve universal health coverage. An in-depth understanding of GP’s views on the NHI is needed to inform implementation strategies. Aim: To explore the bel...

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Main Authors: Sheena Mathew, Robert Mash
Format: Article
Language:English
Published: AOSIS 2019-10-01
Series:African Journal of Primary Health Care & Family Medicine
Subjects:
Online Access:https://phcfm.org/index.php/phcfm/article/view/2189
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author Sheena Mathew
Robert Mash
author_facet Sheena Mathew
Robert Mash
author_sort Sheena Mathew
collection DOAJ
description Background: Private general practitioner (GP) participation in the national health insurance (NHI) is necessary to address doctor shortages and achieve universal health coverage. An in-depth understanding of GP’s views on the NHI is needed to inform implementation strategies. Aim: To explore the beliefs and attitudes of GPs towards the proposed NHI system. Setting: Cape Town, South Africa. Methods: This was a descriptive, exploratory, qualitative study using semi-structured interviews. Eleven GPs were recruited using purposeful snowball sampling from different practices and communities. Thematic data analysis was conducted using the framework approach and Atlas.ti software. Results: Although GPs saw the need for NHI, they felt that the government was antagonistic towards the private sector and had not engaged in a dialogue. They were wary of integration into a nurse-led primary care system and of being coerced. They felt that the public sector lacked the necessary financial and administrative capacity, and were concerned about the level, efficiency and sustainability of reimbursement, and the criteria to be used to accredit practices. General practitioners anticipated that the NHI would favour multidisciplinary teams and group practices. They also had mixed ideas about the impact on practice with some expecting higher workloads, stress and costs with reduced quality of care, while others saw more comprehensive care, better incomes and increased patient satisfaction. Conclusions: While GPs are essential for the success of the NHI, there are many concerns regarding government policy, plans for implementation and the consequences for GP practice. Many of the concerns expressed could be tackled by greater policy dialogue and clarification.
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spelling doaj.art-f2c7c1b822ef4007b62b7030c6c4df322022-12-21T18:14:43ZengAOSISAfrican Journal of Primary Health Care & Family Medicine2071-29282071-29362019-10-01111e1e1010.4102/phcfm.v11i1.2189672Exploring the beliefs and attitudes of private general practitioners towards national health insurance in Cape Town, South AfricaSheena Mathew0Robert Mash1Division of Family Medicine and Primary Care, Faculty of Medicine and Health Sciences, Stellenbosch University, Cape TownDivision of Family Medicine and Primary Care, Faculty of Medicine and Health Sciences, Stellenbosch University, Cape TownBackground: Private general practitioner (GP) participation in the national health insurance (NHI) is necessary to address doctor shortages and achieve universal health coverage. An in-depth understanding of GP’s views on the NHI is needed to inform implementation strategies. Aim: To explore the beliefs and attitudes of GPs towards the proposed NHI system. Setting: Cape Town, South Africa. Methods: This was a descriptive, exploratory, qualitative study using semi-structured interviews. Eleven GPs were recruited using purposeful snowball sampling from different practices and communities. Thematic data analysis was conducted using the framework approach and Atlas.ti software. Results: Although GPs saw the need for NHI, they felt that the government was antagonistic towards the private sector and had not engaged in a dialogue. They were wary of integration into a nurse-led primary care system and of being coerced. They felt that the public sector lacked the necessary financial and administrative capacity, and were concerned about the level, efficiency and sustainability of reimbursement, and the criteria to be used to accredit practices. General practitioners anticipated that the NHI would favour multidisciplinary teams and group practices. They also had mixed ideas about the impact on practice with some expecting higher workloads, stress and costs with reduced quality of care, while others saw more comprehensive care, better incomes and increased patient satisfaction. Conclusions: While GPs are essential for the success of the NHI, there are many concerns regarding government policy, plans for implementation and the consequences for GP practice. Many of the concerns expressed could be tackled by greater policy dialogue and clarification.https://phcfm.org/index.php/phcfm/article/view/2189national health insurancegeneral practice physiciansprimary carefamily practiceprivate practice
spellingShingle Sheena Mathew
Robert Mash
Exploring the beliefs and attitudes of private general practitioners towards national health insurance in Cape Town, South Africa
African Journal of Primary Health Care & Family Medicine
national health insurance
general practice physicians
primary care
family practice
private practice
title Exploring the beliefs and attitudes of private general practitioners towards national health insurance in Cape Town, South Africa
title_full Exploring the beliefs and attitudes of private general practitioners towards national health insurance in Cape Town, South Africa
title_fullStr Exploring the beliefs and attitudes of private general practitioners towards national health insurance in Cape Town, South Africa
title_full_unstemmed Exploring the beliefs and attitudes of private general practitioners towards national health insurance in Cape Town, South Africa
title_short Exploring the beliefs and attitudes of private general practitioners towards national health insurance in Cape Town, South Africa
title_sort exploring the beliefs and attitudes of private general practitioners towards national health insurance in cape town south africa
topic national health insurance
general practice physicians
primary care
family practice
private practice
url https://phcfm.org/index.php/phcfm/article/view/2189
work_keys_str_mv AT sheenamathew exploringthebeliefsandattitudesofprivategeneralpractitionerstowardsnationalhealthinsuranceincapetownsouthafrica
AT robertmash exploringthebeliefsandattitudesofprivategeneralpractitionerstowardsnationalhealthinsuranceincapetownsouthafrica